KDFD

Q: Why are songs previously downloaded from my CDs into ITunes no longer  on my device?!

i have downloaded thousands of songs from CDs into iTunes and they are no longer on my iPhone.  It appears that they are on the cloud but I cannot access them while off line. Do I have to manually download everything?  This must be related to the Music roll out but seems odd to have messed up CD music that I used iTunes to manage.

iPhone 6

Posted on Jul 5, 2015 9:50 AM

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Q: Why are songs previously downloaded from my CDs into ITunes no longer  on my device?!

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  • by braden85,

    braden85 braden85 Jul 7, 2015 10:39 AM in response to KDFD
    Community Specialists
    Jul 7, 2015 10:39 AM in response to KDFD

    Hi KDFD,

     

    I see that you have some questions about songs that were already in your library when you updated to Apple Music. These songs were instantly uploaded to Apple Music when you first joined Apple Music, as noted in this article:

     

    Add music from your own collection to your Apple Music library - Apple Support

    https://support.apple.com/en-us/HT204925

     

    If you would like to be able to access these songs from your phone offline, this article will help you save those songs:

     

    Add music from the Apple Music catalog to your library - Apple Support

    https://support.apple.com/en-us/HT204839

     

    Thanks for being a part of the Apple Support Communities!

     

    Regards,

     

    Braden

  • by KDFD,

    KDFD KDFD Jul 7, 2015 10:57 AM in response to braden85
    Level 1 (0 points)
    Jul 7, 2015 10:57 AM in response to braden85

    Braden,

    Thank you so much for replying. I really appreciate it. I will review these articles, but I am really confused because I have not signed  up for Apple Music, nor downloaded the software update, nor even signed into iTunes to have to accept the new terms and conditions. I have been traveling internationally since last week with infrequent wifi which is why the absence of my music on my phone has been problematic.  I just discovered that I have been able to access my music on my iPad as it all appears to be there.  In contrast, on my iPhone, I have a prompt to download my CD music from the cloud. This seems very strange to have two different devices act In a different manner. Moreover, I'm concerned that any changes have occurred when I haven't signed up or downloaded the new software.  Any ideas on why this has occurred And how I can fix it?

     

    MAny thanks for any advice.