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my credit card is being charged rather than my gift card

My niece's purchases on her iPad are being charged to her mother's CC rather than coming from her available gift card balance. Why?

iPad

Posted on Jul 5, 2015 11:05 AM

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Posted on Jul 5, 2015 12:33 PM

She is logged into her account on her iPad, and she is buying content for herself, not gifting ? Gifting can only be done via a credit card.


If it is her account and not gifting then contact iTunes Support, it should use her balance : http://www.apple.com/support/itunes/contact/

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my credit card is being charged rather than my gift card

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