How do I restore shared albums?

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Level 1

10 points

How do I restore shared albums?

In iPhoto, I had several shared albums from friends, but when I upgraded to Photos, the Shared page is blank and I can't find those shared albums anywhere. How do I reestablish connections with those existing shared albums?

iMac, Mac OS X (10.7.4)

Posted on Jul 5, 2015 12:34 PM

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Answer 1

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léonie

Level 10

195,113 points

Jul 5, 2015 12:45 PM in response to badfan

Have you tried to restart the Shared albums by disabling iCloud Photo Sharing in the System Preferences > iCloud > Photos on your Mac, restarting the Mac, and then enabling iCloud Photo Shariing again?

After that, the shared albums should slowly populate again.

If the problem persists after signing out of iCloud Photo Sharing and signing in again, there may be a problem with the process that is downloading from iCloud, the cloudphotosd.

Have you checked the Console window if there are any diagnostic messages, when you try to access your shared albums?

If you see any messages with respect to cloudphotosd, the process cloudphotosd may be hanging or having invalid cached data.

Then try the fix in this post: Re: Yosemite Photos iCloud photo sharing not working

LaCollisionMay 1, 2015 6:21 PM
Re: Yosemite Photos iCloud photo sharing not workingin response to pendlebumHelpful

VERY interesting, thank you!!

I had the same problem after a Time Machine backup.

I've found a solution :

1. Quit Photos

2. Remove the folder:

~/Library/Containers/com.apple.cloudphotosd/Data/Library/Application Support/com.apple.cloudphotosd

3. Restart

4. Launch Photos

… and everything works again!!

Your user library may still be hidden.

To reveal the hidden User Library:

Bring the Finder forward by clicking on the Desktop or the Finder icon in the Dock.
Select your user/home folder (with the house icon in the Finder sidebar)
With that Finder window as the front window, press the key combination ⌘J to bring up the View options.
In the View options panel enable ’Show Library Folder’. That will make your user library folder visible in your Home folder.
Open your Home folder, then the Library folder, then Containers.
Move the complete folder ~/Library/Containers/com.apple.cloudphotosd/Data/Library/Application Support/com.apple.cloudphotosd to your desktop. Move the entire folder, not just the contents.

Now restart the Mac and try again. If all is well, delete the folder from the Desktop.

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