I upgraded OS 10.10.4 yesterday and now my email won't send

Question

I upgraded OS 10.10.4 yesterday and now my email won't send

I did the upgrade sent out yesterday on my MacBook Pro. Now I cannot send email. At first it told me all my accounts were offline. After multiple restarts and attempts to reset by "take all accounts offline" then "take all accounts online" I at least was able to get the "offline" to go away and it says my accounts are all online. I am receiving email through my primary account but cannot send no matter which account I use.

MacBook Pro, OS X Yosemite (10.10.4), Apple Email

Posted on Jul 5, 2015 2:34 PM

Reply

Answer 1

brenden dv

Community Specialist

Jul 7, 2015 12:56 PM in response to Pastor Michael H

Hi Pastor Michael H,

I'm sorry to hear you are having these issues on your Mac after a recent update. If you continue to have issues sending or receiving email in Mail, you may find the information and troubleshooting steps outlined in the following articles helpful:

If you can’t send or receive email on your Mac - Apple Support

Use Mail Connection Doctor - Apple Support

Sincerely,

- Brenden

Reply

Answer 2

Jul 7, 2015 1:36 PM in response to Pastor Michael H

I ended up having to delete my smtp entries and put them back in from scratch. I could do that but, having to take the time to do it is very frustrating when I have so much work to do, which includes emails. I'm reluctant to do the install on my other machines just because of that.

Reply