Cannot recover my Ipad after rester - wrong ID????

Have my apple ID and password - verified correct at id.apple.com


Reset and erase my iPad, get the following screen which is the end of the story, I cannot log in and use my Ipad anymore...


User uploaded file

iPad 2, iOS 8.4

Posted on Jul 5, 2015 2:56 PM

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11 replies

Jul 5, 2015 3:13 PM in response to yoramlavee

It looks as if you are trying to activate an iPad or iPhone and it is asking for a previous owner's or user's Apple ID and password. You have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. No must use the original Apple ID and password to use the device. Or you must sign in with that Apple ID and password at icloud.com and remove the ipad from the original Apple ID. If you cannot do this you will never be able to activate the device and no one can help you do it.

Jul 5, 2015 3:33 PM in response to yoramlavee

Then you must be typing something in wrong. Are you able to log into the iTunes store with that Apple ID? If so, is it possible that since you activated that device that you changed the password on that Apple ID? If so, that would make a difference. If you cannot remember the old ID, you may have to take the device and your original receipt to a physical Apple Store for help.

Jul 5, 2015 4:35 PM in response to ChrisJ4203

Im typing everything perfect. tried multiply times.

Have no problems to log into my apple ID account and/or to iTune store

I did changed password about a year ago, but I tried both new and old passowrd (only the new work on my PC anyway)


Problem is that in order to go to the apple store I need to drive 30-40 minutes each direction just in order to find out that they cannot serve me right now and I need to set an appointment, so its another few hours, again...


User uploaded file

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Cannot recover my Ipad after rester - wrong ID????

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