Latest Wacom driver(6.3.11-3a), using Mavericks, reports "version mismatch" and does not load customizing options. Any fix?

Question

Latest Wacom driver(6.3.11-3a), using Mavericks, reports "version mismatch" and does not load customizing options. Any fix?

Latest Wacom driver(6.3.11-3a), using Mavericks10.10.2 on intelcore2duo MBP reports "version mismatch" in System Preferences and does not load any typical customizing options.

Problem occurred immediately after updating OS X from 10.6.8 to Mavericks, so I'm posting to installation, migration, setup.

I am using a Wacom Intuos 4 (PTK 440). Unplugging the device changes nothing.

Any fix?

Reinstalling driver had no change.

Also tried earlier driver 6.2.10 with no change.

MacBook Pro (17-inch 2.4 GHz), OS X Yosemite (10.10.2), Wacom Powered!!!

Posted on Jul 5, 2015 3:25 PM

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Answer 1

Jul 5, 2015 10:50 PM in response to Long Haired Artist

Yosemite is 10.10

Mavericks is 10.9

Do what the message advises. Reinstall tablet software.

Visit the Wacom website and look for v10.10 Yosemite or v10.9 Mavericks compatible drivers. (drivers are the same as software)

Also, since you used this tablet when your Mac was running v10.6 Snow Leopard, the hardware (meaning the tablet and pen) may be to outdated to work on v10.9 Mavericks or v10.10 Yosemite.

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