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verification email will not send

Hello,


I'm trying to change my email address on my itunes account to different email address. I've been able to change the email, however; in order for us to use the account I have to verify my new email address. My problem is I haven't received the verification email, and I've hit resend a couple of times. Please help!


Thank you!

iPhone 5c

Posted on Jul 5, 2015 2:14 PM

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Posted on Jul 5, 2015 11:20 PM

You've double-checked the spelling of the email address, and checked the spam folder as well as the inbox on the account, and you are getting other emails to the account, there are no reported problems on your provider's website ? You could try contacting iTunes Support and see if they can see why it's no sending : http://www.apple.com/support/itunes/contact/

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Question marked as Best reply

Jul 5, 2015 11:20 PM in response to sarahcanada

You've double-checked the spelling of the email address, and checked the spam folder as well as the inbox on the account, and you are getting other emails to the account, there are no reported problems on your provider's website ? You could try contacting iTunes Support and see if they can see why it's no sending : http://www.apple.com/support/itunes/contact/

verification email will not send

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