mommyk6446

Q: ipad 3 had to be restored after updating to iOS 8.4.  Now activation is required but I cannot activate via wireless connection or via iTunes.  Any ideas?

After updating my iPad 3 to iOS 8.4 I was forced to restore it to factory settings.  Now activation is required.  iPad says activation server is temporarily unavailable and to try activating via iTunes.  iTunes says it is unable to continue with activation at this time.  Anyone have a suggestion to get my iPad up and running again?

iPad, iOS 8.4

Posted on Jul 5, 2015 3:49 PM

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Q: ipad 3 had to be restored after updating to iOS 8.4.  Now activation is required but I cannot activate via wireless connectio ... more

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  • by pedro d,

    pedro d pedro d Jul 7, 2015 1:56 PM in response to mommyk6446
    Community Specialists
    Jul 7, 2015 1:56 PM in response to mommyk6446

    Hello there, mommyk6446.

     

    It sounds like you've taken some great first steps in trying to resolve your iPad's issue. When experiencing activation issues, trying to activate your iOS device, the following Knowledge Base article offers up some great,  thorough steps for troubleshooting your issue:

     

    Get help activating your iPhone - Apple Support

     

    Your iPhone might display one of these messages when you try to activate it:

    • "Your iPhone could not be activated because the activation server is temporarily unavailable"
    • "The SIM card inserted in this iPhone does not appear to be supported"
    • "The iPhone is not recognized and cannot be activated for service"
    • "iTunes was unable to verify your device"

    Try these steps:

    1. If your carrier provided a SIM card, make sure it's in your iPhone.
    2. Restart the iPhone.
    3. Try to reach the activation server another way, then try to activate.
      • Try connecting to a known-good Wi-Fi network if you can't activate using a cellular data connection.
      • Try connecting to iTunes if you can't activate using Wi-Fi.
    4. Restore the iPhone.
    5. Check the system status for iOS Device Activation. If the iOS Device Activation status isn't green, try activating your iPhone later.

    If you receive an alert message when you try to activate your iPhone, place the iPhone in recovery mode and perform a restore. If you still can't complete the setup assistant due to an activation error, contact Apple for assistance.

     

     

    Thanks for participating in the Apple Support Communities.

     

    Kind Regards,

    Pedro.