My iPhone 4s will not boot up. I kept receiving messages to increase my data space and I ignored them. I turned the phone off and I cannot get it to turn on. The only thing that appears is the apple icon and it will not go beyond that. Any suggestions?
iPhone 4S, iOS 8.4
Hi Liz127,
I'm sorry to hear you are having these issues with your iPhone. If your iPhone isn't responding or starting up successfully, you may find the troubleshooting steps outlined in the following article helpful, in particular this portion:
If your device turns on but gets stuck during start up
You might see the Apple logo or a red or blue screen for a long time during start up. Try these steps:
- Connect your device to a computer and open iTunes. If you don't have a computer, you can borrow one, or go to an Apple Retail Store or Apple Authorized Service Provider for help.
- While your device is connected, force it to restart. Press and hold the Sleep/Wake and Home buttons at the same time. Don't release when you see the Apple logo. Keep holding until you see the Recovery mode screen.
- When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3 again.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden
iPhone 4s
