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I recently had to change over to a new ipad and it is now showing that all my purchased movies need to be downloaded AGAIN... They are down loaded, but show that they aren't. When I go to tap to download again, it does nothing....
Any suggestions?
Thanks.
iPad (4th gen) Wi-Fi, iOS 8.4
Hi Victoriak41,
It may help to force close all open apps and reset your iPad.
http://support.apple.com/en-us/HT5137
Turn your iOS device off and on (restart) and reset
http://support.apple.com/en-us/HT1430
If you're still unable to access or redownload your movies, the next step would be to reinstall iOS on your device by placing it in Recovery Mode, then choosing Update in iTunes.
- Make sure that you have iTunes 12 or later on your computer.
- Put your device in recovery mode.
- When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn onhttps://support.apple.com/en-us/HT201412
All my best,
Allen
downloads showing up but already downloaded
