My IPad has gone to black screen. . The pad was at about 79% charge when I left it , returned to it after an hour and it had switched of as normal pressed the home button but nothing happened .I have held the sleep/wake button down but this has had n

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My IPad has gone to black screen. . The pad was at about 79% charge when I left it , returned to it after an hour and it had switched of as normal pressed the home button but nothing happened .I have held the sleep/wake button down but this has had n

My IPad has gone to black screen. . The pad was at about 79% charge when I left it , returned to it after an hour and it had switched of as normal pressed the home button but nothing happened .I have held the sleep/wake button down but this has had no effect. Tried to add charge to the battery in case , but the. pad doesn't respond to the charger. Any suggestions

iPad Air, iOS 8.1

Posted on Jul 6, 2015 2:40 AM

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Answer 1

thunderzzz

Level 6

8,452 points

Jul 6, 2015 2:43 AM in response to Nicad.p

Force your device to start. To do this, press Sleep/Wake and Home buttons and hold them for at least 10 seconds.

Try to reset your device. This won't delete your data stored on the phone.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

If this does not help, take a look these Apple Support articles:

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

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