FCPX causing Kernel Panics on my MBP i7 mid 2010

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FCPX causing Kernel Panics on my MBP i7 mid 2010

Hi - be grateful for advice on this.

I have a mid 2010 Macbook Pro, i7 running Yosemite. For the last three weeks when I try a simple manouvre in Final Cut Pro X (such as changing the colour or moving the frame) a kernel panic occurs and the whole machine restarts. Quite often a kernel panic occurs on opening the application These are only small projects too.

I originally installed Final Cut Pro X about 6 months ago and since then used it quite a lot successfully, except for certain periods where these kernel panics would occur.

What I have tried:

I initially thought I needed more RAM but when I switched from 4GB to 8GB it made no difference.

I created a new account on my mac and opened FCP and the problem repeated.

I have tried new RAM sticks, and tested each stick of RAM one at a time in each port. Every app worked perfectly (including After Effects and Photoshop) except for FCPX which again shut the machine down.

My friend tells me to reinstall Yosemite or try Mavericks operating system. I already performed a fresh install of Yosemite a few months ago and I'm fairly sure this was after I had already experienced problems on FCPX (but I'm not 100% sure about that).

I haven't tried reinstalling FCPX since then, so maybe that's the next step?

Thanks!

MacBook Pro (15-inch Mid 2010), OS X Yosemite (10.10.4)

Posted on Jul 6, 2015 2:17 AM

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Answer 1

Best reply

Tom Wolsky

Level 10

151,010 points

Jul 6, 2015 2:48 AM in response to Danno9999

YYou need to take the system to a service technician. From the description I suspect the video card, but it might be any number of things.

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Answer 2

Danno9999 Author

Level 1

0 points

Jul 6, 2015 3:22 AM in response to Tom Wolsky

Ok thanks Tom.

I saw that Apple admitted a problem with the video card in mid 2011-2012 mbps. Perhaps related...

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Answer 3

Russ H

Level 7

22,432 points

Jul 6, 2015 6:14 AM in response to Danno9999

What Tom said.If it were my machine I'd bring it in. It might also be interesting to see whether running the Apple Diagnostics (AKA, Hardware) Test revealed anything.

Russ

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Answer 4

Lexiepex

Level 6

14,102 points

Jul 6, 2015 6:26 AM in response to Danno9999

I would like to see an etrecheck list first, you never know.

Etrecheck form www.etresoft.com

Lex

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Answer 5

Danno9999 Author

Level 1

0 points

Jul 6, 2015 6:33 AM in response to Russ H

Will do - thanks Russ!

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Answer 6

Danno9999 Author

Level 1

0 points

Jul 6, 2015 6:34 AM in response to Lexiepex

Wasn't aware of this - thanks Lex!

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Answer 7

Danno9999 Author

Level 1

0 points

Jul 7, 2015 12:24 AM in response to Russ H

Hardware tests said all working fine.

Ran etrecheck - report below:

Problem description:

Frequent Kernel Panics when opening or performing simple tasks in Final Cut Pro. All other software fine.

EtreCheck version: 2.2 (132)

Report generated 7/7/15, 8:18 AM

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

MacBook Pro (15-inch, Mid 2010) (Technical Specifications)

MacBook Pro - model: MacBookPro6,2

1 2.66 GHz Intel Core i7 CPU: 2-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 99 - SN = W0050PMKQBWZA

Video Information: ℹ️

Intel HD Graphics

NVIDIA GeForce GT 330M - VRAM: 512 MB

Color LCD 1440 x 900

System Software: ℹ️

OS X 10.10.4 (14E46) - Time since boot: 0:29:37

Disk Information: ℹ️

Hitachi HTS725050A9A362 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (80.51 GB free)

Core Storage: disk0s2 499.25 GB Online

MATSHITADVD-R UJ-898 disk2 : (3.83 GB)

disk2s1 (disk2s1) <not mounted> : 31 KB

disk2s2 (disk2s2) <not mounted> : 2 KB

Applications Install Disc (disk2s3) /Volumes/Applications Install Disc : 3.83 GB (304 MB free)

USB Information: ℹ️

Apple Internal Memory Card Reader

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. Built-in iSight

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Library/Extensions

[not loaded] com.rane.driver.sl3.10.6 (1.3.6f1 - SDK 10.6) [Click for support]

Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[running] com.adobe.AdobeCreativeCloud.plist [Click for support]

Launch Daemons: ℹ️

[running] com.rane.sl3.daemon.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Google Chrome Application Hidden (/Applications/Google Chrome.app)

Internet Plug-ins: ℹ️

Default Browser: Version: 600 - SDK 10.10

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

QuickTime Plugin: Version: 7.7.3

3rd Party Preference Panes: ℹ️

SL 3 Audio Control Panel [Click for support]

Time Machine: ℹ️

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 418.37 GB

Destinations:

Seagate Backup Plus Drive [Local]

Total size: 999.86 GB

Total number of backups: 5

Oldest backup: 2015-03-29 18:01:40 +0000

Last backup: 2015-06-25 08:34:02 +0000

Size of backup disk: Too small

Backup size 999.86 GB < (Disk used 418.37 GB X 3)

Top Processes by CPU: ℹ️

8% WindowServer

2% fontd

1% Google Chrome Helper(12)

0% Creative Cloud

0% notifyd

Top Processes by Memory: ℹ️

1.12 GB Google Chrome Helper(12)

657 MB kernel_task

467 MB softwareupdated

221 MB Google Chrome

115 MB mdworker(9)

Virtual Memory Information: ℹ️

3.88 GB Free RAM

4.12 GB Used RAM

0 B Swap Used

Diagnostics Information: ℹ️

Jul 7, 2015, 07:48:01 AM Self test - passed

Jul 5, 2015, 09:13:44 PM /Library/Logs/DiagnosticReports/Kernel_2015-07-05-211344_[redacted].panic [Click for details]

Jun 30, 2015, 07:59:55 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-30-075955_[redacted].panic [Click for details]

Jun 30, 2015, 07:46:34 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-30-074634_[redacted].panic [Click for details]

Jun 29, 2015, 10:04:12 PM /Library/Logs/DiagnosticReports/Kernel_2015-06-29-220412_[redacted].panic [Click for details]

Jun 29, 2015, 09:59:49 PM /Library/Logs/DiagnosticReports/Kernel_2015-06-29-215949_[redacted].panic [Click for details]

Jun 29, 2015, 08:31:41 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-29-083141_[redacted].panic [Click for details]

Jun 29, 2015, 08:00:20 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-29-080020_[redacted].panic [Click for details]

Jun 29, 2015, 07:57:54 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-29-075754_[redacted].panic [Click for details]

Jun 29, 2015, 07:43:25 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-29-074325_[redacted].panic [Click for details]

Jun 28, 2015, 10:48:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-06-28-224845_[redacted].panic [Click for details]

Jun 28, 2015, 10:45:02 PM /Library/Logs/DiagnosticReports/Kernel_2015-06-28-224502_[redacted].panic [Click for details]

Jun 27, 2015, 11:37:04 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-27-113704_[redacted].panic [Click for details]

Jun 25, 2015, 08:24:43 PM /Library/Logs/DiagnosticReports/Kernel_2015-06-25-202443_[redacted].panic [Click for details]

Jun 24, 2015, 09:16:07 PM /Library/Logs/DiagnosticReports/Kernel_2015-06-24-211607_[redacted].panic [Click for details]

Jun 24, 2015, 08:52:20 PM /Library/Logs/DiagnosticReports/Kernel_2015-06-24-205220_[redacted].panic [Click for details]

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Answer 8

Lexiepex

Level 6

14,102 points

Jul 7, 2015 2:18 AM in response to Danno9999

1. I advise to remove all entries in SystemPreferences/Users&Groups/LoginItems, with the minus sign.

Restart.

Do not use Chrome for some days, see how it behaves then.

2. I am not familiar with Rane, perhaps Rane Serato 3 is not compatible with 10.10.4. Check with Rane.

You could do the same with it as with Chrome: to test disable it for the time being in SystemPreferences/SL3AudioControlPanel, and see how it behaves.

Lex

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