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Is my Macbook Pro Mid 2011covered by the 2015 Repair Extension Program for Video

Hi there,


I'm experiencing the same problem of unexpected system restarts with my Macbook Pro 15-inch. I am aware that there is now finally a Repair extension program. My Macbook Pro is a Mid 2010 model. Will it be covered by the program? For convenience I paste my error report here. I would be thankful for any advice.


Anonymous UUID: 8DA1A2F5-48DA-3D46-AE08-BAC63225440E



Mon Jul 6 12:06:14 2015



*** Panic Report ***

panic(cpu 1 caller 0xffffff7f98474bdb): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80bd0b9000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.10.22/src/Appl eMuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 1), Frame : Return Address

0xffffff80ac0e33a0 : 0xffffff801572bda1

0xffffff80ac0e3420 : 0xffffff7f98474bdb

0xffffff80ac0e3500 : 0xffffff7f96405b9f

0xffffff80ac0e35c0 : 0xffffff7f964cf18e

0xffffff80ac0e3600 : 0xffffff7f964cf1fe

0xffffff80ac0e3670 : 0xffffff7f9674e056

0xffffff80ac0e37a0 : 0xffffff7f964f282d

0xffffff80ac0e37c0 : 0xffffff7f9640c5f1

0xffffff80ac0e3870 : 0xffffff7f9640a0fc

0xffffff80ac0e3a70 : 0xffffff7f9640b19c

0xffffff80ac0e3b50 : 0xffffff7f979a21bf

0xffffff80ac0e3c20 : 0xffffff7f97978604

0xffffff80ac0e3c50 : 0xffffff8015c80362

0xffffff80ac0e3cb0 : 0xffffff8015c77be7

0xffffff80ac0e3d00 : 0xffffff8015c61d03

0xffffff80ac0e3d40 : 0xffffff8015ca7021

0xffffff80ac0e3d70 : 0xffffff8015cfd711

0xffffff80ac0e3de0 : 0xffffff80157e0969

0xffffff80ac0e3e10 : 0xffffff801573000c

0xffffff80ac0e3e40 : 0xffffff80157149f3

0xffffff80ac0e3e90 : 0xffffff801572531d

0xffffff80ac0e3f10 : 0xffffff80158031ea

0xffffff80ac0e3fb0 : 0xffffff8015835396

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.10.22)[26F693CB-BFE8-33FA-9D1F-3F66FC016768] @0xffffff7f98466000->0xffffff7f98479fff

dependency: com.apple.driver.AppleGraphicsControl(3.10.22)[61967104-88AF-3605-82F5-A480A280 0A78]@0xffffff7f9845e000

dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f962e0000

dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f95f24000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f9635e000

dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[65E3187E-949B-36E9-BA33-1B13ABB058 1A]@0xffffff7f98461000

com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f963b5000->0xffffff7f9661efff

dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f95f24000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[C0B8A85D-B32A-3F24-B4FC-B62B3BBF9E57]@0xff ffff7f963a5000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f9635e000

com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f96629000->0xffffff7f968d2fff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f963b5000

dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f95f24000

com.apple.GeForceTesla(10.0)[5D1B0BFD-2642-35FD-AD39-C0652DA082E8]@0xffffff7f97 974000->0xffffff7f97a41fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f95f24000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[C0B8A85D-B32A-3F24-B4FC-B62B3BBF9E57]@0xff ffff7f963a5000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f9635e000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f963b5000



BSD process name corresponding to current thread: QuickLookUIHelpe



Mac OS version:

14D136



Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide: 0x0000000015400000

Kernel text base: 0xffffff8015600000

__HIB text base: 0xffffff8015500000

System model name: MacBookPro6,2 (Mac-F22586C8)



System uptime in nanoseconds: 2085780510247

last loaded kext at 2030966503284: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f98561000, size 69632)

last unloaded kext at 161700810850: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f96afe000, size 65536)

loaded kexts:

com.apple.filesystems.msdosfs 1.10

com.apple.driver.AppleUSBCDC 4.3.3b1

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 110.19.5

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.4f4

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 272.18

com.apple.driver.AppleHDA 272.18

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.GeForceTesla 10.0.0

com.apple.driver.AppleIntelHDGraphics 10.0.0

com.apple.driver.AppleIntelHDGraphicsFB 10.0.0

com.apple.driver.AppleMuxControl 3.10.22

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBCardReader 3.5.5

com.apple.driver.AppleIRController 327.5

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 36

com.apple.iokit.SCSITaskUserClient 3.7.5

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AppleUSBHub 705.4.2

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.AppleGraphicsDeviceControl 3.10.22

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 272.18

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOSurface 97.4

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

com.apple.driver.AppleGraphicsControl 3.10.22

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.iokit.IOBluetoothFamily 4.3.4f4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.AppleHDAController 272.18

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOHDAFamily 272.18

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

com.apple.iokit.IOUSBMassStorageClass 3.7.2

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.CoreStorage 471.20.7

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.iokit.IO80211Family 730.60

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

MacBook Pro, OS X Yosemite (10.10.4), Country: South Africa

Posted on Jul 6, 2015 6:11 AM

Reply
5 replies

Jul 6, 2015 8:20 AM in response to Mo Davids

No. You have a model identifier 6.2 MBP which is a 2010 model. There was a replacement program on these models but that has expired.


You can have the logic board replaced at your expense.


As a temporary measure, you can install this application:


https://gfx.io/


It will allow you to disengage the discrete GPU and run using only the integrated one. There will be a drop in graphics performance.


Ciao.

Jul 6, 2015 8:59 AM in response to Mo Davids

If you are in the United States, inquire about a "depot repair." Instead of changing the logic board in an Apple Store for from US$700-1000, they send your computer to a central refurb facility. There they repair anything they find wrong (other than cosmetic or accidental damage to the case or display) for a flat fee of about US$315.


The only downside is that a depot repair takes about a working week instead of being done overnight as with an in-store repair, but the huge price difference and the fact that they may replace something else you did not know was failing make it a superb value for the cost. Some people who sent their notebooks for depot repair of a defective logic board reported here that their computer came back with a new optical drive and a new battery, all for the flat-fee cost.

Is my Macbook Pro Mid 2011covered by the 2015 Repair Extension Program for Video

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