HT204233: Get help using Find My iPhone

Learn about Get help using Find My iPhone
jakub.geci
Level 1 (0 points)

Q: Lost iphone not in my devices list after sms from apple that my iphone has been found

Hello,

 

my iphone 6 has been stolen in Italy Milan 2 weeks ago...phone had Find my phone function turned on

 

phone was one week offline and then i received sms from apple that phone has been found

 

then i received message on icloud webpage that phone not belongs to my account anymore

 

now i cannot see this iphone in my devices list only in settings page, where can i see which devices are signed in to my icloud account

 

how to solve this?

iPhone 6

Posted on Jul 6, 2015 5:16 AM

Close
jakub.geci

Q: Lost iphone not in my devices list after sms from apple that my iphone has been found

  • All replies
  • Helpful answers

  • by KiltedTim,

    KiltedTim KiltedTim Jul 6, 2015 5:33 AM in response to jakub.geci
    Level 9 (55,083 points)
    iPhone
    Jul 6, 2015 5:33 AM in response to jakub.geci

    If you responded to the SMS message and used a link in it to enter your iCloud credentials, you got scammed. The thief removed the activation lock using the credentials you supplied.

     

    Change your iCloud password immediately and notify your credit card issuer that the card you had associated with your account has been compromised.

  • by anypats,

    anypats anypats Jul 6, 2015 5:35 AM in response to jakub.geci
    Level 4 (1,791 points)
    Jul 6, 2015 5:35 AM in response to jakub.geci

    The SMS was not from Apple. This was a message sent by whoever found the iPhone and was a scam to get you to give them your credentials so they could remove the activation lock.

     

    Edit: Or as KiltedTim said (replied just moments before me)