FakhruddinB
Level 1 (0 points)

Q: Downgrade iCloud storage

hi.i would like to downgrade my plan from 200GB to 20GB. How can I get it? Previous plan : MGNLB3JBK2

iPhone 6

Posted on Jul 6, 2015 6:16 AM

by mario49,Solvedanswer
mario49 mario49
Community Specialists
A:

Hello FakhruddinB,

 

After reviewing your post, it sounds like you want to change your storage plan. I would recommend that you read this article, it may be able to help the issue.

 

iCloud storage upgrades and downgrades - Apple Support

The downgrade will take effect after your current monthly or annual subscription ends. 

iPhone, iPad, or iPod touch:

 

  1. If you're using iOS 8, go to Settings > iCloud > Storage. If you're using an earlier version of iOS, go to Settings > iCloud > Storage & Backup.
  2. Tap Change Storage Plan.
  3. Tap Downgrade Options and enter your Apple ID password.
  4. Choose a different plan to use when your current storage plan expires.
  5. Tap Done.

 

Thanks for using Apple Support Communities.

Have a nice day,

Mario

Posted on Jul 8, 2015 6:19 AM

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FakhruddinB

Q: Downgrade iCloud storage

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  • Helpful answers

  • by mario49,Solvedanswer

    mario49 mario49 Jul 8, 2015 6:19 AM in response to FakhruddinB
    Community Specialists
    Jul 8, 2015 6:19 AM in response to FakhruddinB

    Hello FakhruddinB,

     

    After reviewing your post, it sounds like you want to change your storage plan. I would recommend that you read this article, it may be able to help the issue.

     

    iCloud storage upgrades and downgrades - Apple Support

    The downgrade will take effect after your current monthly or annual subscription ends. 

    iPhone, iPad, or iPod touch:

     

    1. If you're using iOS 8, go to Settings > iCloud > Storage. If you're using an earlier version of iOS, go to Settings > iCloud > Storage & Backup.
    2. Tap Change Storage Plan.
    3. Tap Downgrade Options and enter your Apple ID password.
    4. Choose a different plan to use when your current storage plan expires.
    5. Tap Done.

     

    Thanks for using Apple Support Communities.

    Have a nice day,

    Mario

  • by jccastilloAZ,

    jccastilloAZ jccastilloAZ Nov 9, 2015 12:30 PM in response to mario49
    Level 1 (5 points)
    Nov 9, 2015 12:30 PM in response to mario49

    I am currently on a 50gb plan.  It shows that 47.4 is available.  When I go to downgrade to free 5gb, the done button in the upper right hand corner stays greyed out until I select the 50gb plan. It happens on both my devices.  What gives?