Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Since iOS 8.4 update, iPhone 5S orientation is not working

Updated iPhone 5S to 8.4 (12H143). Since then, the orientation (portrait/landscape) has not been working as intended or as worked previously.

This symptom is apparent in Videos (the absolute most annoying, since I cannot modify the orientation when they are synced), Photos and email.

I have done everything but restore my iPhone (power off, reset, check applicable settings).

When I took the videos, the orientation was in landscape. When I synced to iMac, they are now in portrait.

This is extremely disappointing since I have nearly 100 teaching/training videos taken at an event yesterday that are completely useless.

iMac 27" 10.10.4

3.5 GHz Intel Core 7

8GB1600 MHz DDR3

NVIDIA GeForce GTX 775M 2048 MB

Seriously, Apple????

iMac, OS X Yosemite (10.10.3), Magic Mouse

Posted on Jul 6, 2015 7:20 AM

Reply
Question marked as Best reply

Posted on Jul 9, 2015 7:09 PM

Had this problem too. Try doing a hard reset; worked for me.

2 replies

Since iOS 8.4 update, iPhone 5S orientation is not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.