FaceTime and my phone apps are no longer open on my iPhone 5S. They will flash briefly, but won't actually open. I can still answer calls without issue, but if I want to check my voicemail, or make calls out, I have to use Siri to do it. I have tried a soft and hard reset, as well as a factory reset. I have no idea what else to try, and I NEED these to work! Suggestions would be much appreciated!
iPhone 5s, iOS 8.4
did this happen after upgrading to ios 8.4 ..have you tried reinstalling apps
To make sure that this is not software related, set it back to factory settings again,this time without using any backup data afterwards. Set up the rest of the personal settings manually and test functions of the phone.
If the phone works as before the update, restore from the latest backup. If the problem comes back, the backup data contained corrupt data, causing your issues.
If it still does not work, this might be a hardware issue and the phone has to be serviced by Apple or an Authorized Apple Service Provider:
Use iTunes to restore your iOS device to factory settings - Apple Support
This did not happen upgrading to iOS 8.4, it happended sporadically one evening. one minute it was working fine, and the next time I tried to use my phone it wouldn't open.
AAlso, thank you for the suggestions. I'll try to do the factory reset without restoring my backup to test.
FaceTime/Phone Apps Not Working - iPhone 5S
