Why can Siri not hear me after new update?
AAfter newest update Siri can not hear me. I know the phone it self it working properly because I have tested the mic with other application.
iPhone 6 Plus, iOS 8.4
User profile for user:
sterling r
User level:
Community Specialist
Howdy Jfender302,
It sounds like Siri does not seem to be hearing you. I would start by quitting all the apps on the phone first:
1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
2. Swipe left to find the app you want to close.
3. Swipe up on the app's preview to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling