Photos says my iCloud storage is full but it's not?

I know this is an old thread but it was the first hit for me when I searched for help. What worked for me was:

1. Sign out of iCloud from the phone [Settings > iCloud > sign out]
2. Turn the phone off.
3. Turn the phone on
4. Sign into iCloud
5. Go to photos and sign into iCloud when asked. (I didn't note the exact messages here.)

All photos synced within a few minutes.

🙂

Hi keltie_j,

I'm sorry to hear you are having this issue with Photos and iCloud. If there is a question about the reported storage available in iCloud, you may find the information and steps outlined in the following articles helpful:

Manage your iCloud storage - Apple Support

iCloud: iCloud storage management overview

Regards,

- Brenden

ImQuazar wrote:

I've also upgraded to ios9 and that hasn't help either.

ImQuazar wrote:

My helpful suggestion - switch to Android. Problem solved. It's worked GREAT for me for years without issue.

How did you upgrade your Android to IOS9

I would think they're talking about two different phones, most likely one is a work phone.

Obviously you failed to read the OP's post.

In reading the OP's post, I'm sure you'll see that they are reporting an issue with the PHOTOS app and not iCloud storage.

There are also several others (myself included) who are experiencing the same scenario.

I've also upgraded to ios9 and that hasn't help either.

iPhone 6+ 64gb, iPad Air 16gb

I signed up and signed in just to thank you-it worked! I consulted two apple support online consultant and spent an hour not solving the issue-one suggested me to restore the phone (seriously, that can't be the answer of everything, it takes forever!). anyway, thank you!!!

Yes. Since you've decided to delete your other posts because you didn't like what I had to say.. your previous post asking if I had a helpful suggestion or not was not helpful, nor did I anticipate help from one specific individual, certainly not one who likes to post simply to raise their points.

My helpful suggestion - switch to Android. Problem solved. It's worked GREAT for me for years without issue.

Do you have a helpful suggestion or not?

I have not deleted any posts, and as I said before, you don't get points for posting.

Enjoy your Droid.

Well good then.

Great to know this conversation is being monitored.

Check the email you received, it will tell you why your post was removed.