Kernel Panics and intempestive reboots

Question

Level 1

8 points

Kernel Panics and intempestive reboots

I'm often getting Kernel panics on my retina 13".

Most of the time it just freezes and reboot after being not responsive.

When this happens i don't get any info regarding the problem but when the kernel panic happen it does and this is what I get:

Anonymous UUID: 2C25D332-0B86-980D-099A-B9AB8C54301E

Tue Jul 7 00:41:55 2015

*** Panic Report ***

panic(cpu 2 caller 0xffffff8000ce7834): "memRefEntry"@/SourceCache/xnu/xnu-2782.30.5/iokit/Kernel/IOMemoryDescriptor.cp p:2929

Backtrace (CPU 2), Frame : Return Address

0xffffff800cc9b000 : 0xffffff800072bda1

0xffffff800cc9b080 : 0xffffff8000ce7834

0xffffff800cc9b1a0 : 0xffffff8000ce7b81

0xffffff800cc9b1d0 : 0xffffff7f8297a571

0xffffff800cc9b200 : 0xffffff7f829d4bff

0xffffff800cc9b230 : 0xffffff7f82943995

0xffffff800cc9b250 : 0xffffff7f82978fcc

0xffffff800cc9b270 : 0xffffff7f829ff0ac

0xffffff800cc9b2a0 : 0xffffff7f829ff477

0xffffff800cc9b2c0 : 0xffffff7f829fee19

0xffffff800cc9b2e0 : 0xffffff7f829e4e58

0xffffff800cc9b440 : 0xffffff7f829e6731

0xffffff800cc9b4b0 : 0xffffff7f829e612d

0xffffff800cc9b5b0 : 0xffffff7f829f9c77

0xffffff800cc9b600 : 0xffffff7f829d8d58

0xffffff800cc9b7d0 : 0xffffff7f8295b368

0xffffff800cc9b840 : 0xffffff7f8295afac

0xffffff800cc9b860 : 0xffffff7f8295c9bb

0xffffff800cc9b880 : 0xffffff7f829494a5

0xffffff800cc9b8d0 : 0xffffff7f829d3bf8

0xffffff800cc9b910 : 0xffffff7f829ce50a

0xffffff800cc9b9c0 : 0xffffff7f8294870d

0xffffff800cc9b9f0 : 0xffffff7f82948ac9

0xffffff800cc9ba20 : 0xffffff7f829562cc

0xffffff800cc9ba70 : 0xffffff7f829d32f9

0xffffff800cc9baa0 : 0xffffff7f82946db2

0xffffff800cc9bb30 : 0xffffff8000d01192

0xffffff800cc9bb60 : 0xffffff8000d01d89

0xffffff800cc9bbc0 : 0xffffff8000cff503

0xffffff800cc9bd00 : 0xffffff80007e21e7

0xffffff800cc9be10 : 0xffffff800073000c

0xffffff800cc9be40 : 0xffffff80007149f3

0xffffff800cc9be90 : 0xffffff800072531d

0xffffff800cc9bf10 : 0xffffff80008031ea

0xffffff800cc9bfb0 : 0xffffff8000835396

Kernel Extensions in backtrace:

com.apple.iokit.IOAcceleratorFamily2(156.16)[8DA5CE1F-2C00-3CE3-8BF1-1FC07BFCF4 E7]@0xffffff7f82942000->0xffffff7f829b0fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f80f24000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0 xffffff7f81829000

com.apple.driver.AppleIntelHD4000Graphics(10.0.6)[0946CF20-EEED-3505-A261-A26EE FE25CF5]@0xffffff7f829bf000->0xffffff7f82a1afff

dependency: com.apple.iokit.IOSurface(97.4)[A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB]@0xffffff7 f81721000

dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f80f24000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0 xffffff7f81829000

dependency: com.apple.iokit.IOAcceleratorFamily2(156.16)[8DA5CE1F-2C00-3CE3-8BF1-1FC07BFCF4 E7]@0xffffff7f82942000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

14E46

Kernel version:

Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64

Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830

Kernel slide: 0x0000000000400000

Kernel text base: 0xffffff8000600000

__HIB text base: 0xffffff8000500000

System model name: MacBookPro10,2 (Mac-AFD8A9D944EA4843)

System uptime in nanoseconds: 24320998143487

last loaded kext at 23923357419643: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f82f81000, size 36864)

last unloaded kext at 23992126847853: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f82f81000, size 32768)

loaded kexts:

com.paceap.kext.pacesupport.snowleopard 5.9

virtualcdrw.driver 1.0

com.apple.filesystems.afpfs 11.0

com.apple.nke.asp-tcp 8.0.0

com.apple.iokit.SCSITaskUserClient 3.7.5

com.apple.driver.AudioAUUC 1.70

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.5f8

com.apple.driver.AGPM 110.19.6

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 272.18.1

com.apple.driver.AppleMikeyDriver 272.18.1

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleBacklight 170.7.4

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleIntelHD4000Graphics 10.0.6

com.apple.driver.AppleMCCSControl 1.2.12

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleIntelFramebufferCapri 10.0.6

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 36

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleSDXC 1.6.5

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.security.SecureRemotePassword 1.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 272.18.1

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOATAPIProtocolTransport 3.5.0

com.apple.iokit.IOATAFamily 2.5.3

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8

com.apple.iokit.IOBluetoothFamily 4.3.5f8

com.apple.driver.AppleHDAController 272.18.1

com.apple.iokit.IOHDAFamily 272.18.1

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IOSurface 97.4

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOAcceleratorFamily2 156.16

com.apple.AppleGraphicsDeviceControl 3.10.24

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471.30.1

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 397

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Model: MacBookPro10,2, BootROM MBP102.0106.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.6f59

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10F), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM512E, 500,28 GB

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

MacBook Pro (Retina, 13-inch, Late 2012), OS X Yosemite (10.10.4)

Posted on Jul 6, 2015 3:57 PM

Reply

Answer 1

Best reply

OGELTHORPE

Level 9

57,305 points

Jul 6, 2015 4:15 PM in response to Krikorola

These are possible candidates for the kernel panics:

Delete them and see if the kernel panics stop.

Ciao.

Reply

Answer 2

Krikorola Author

Level 1

8 points

Jul 6, 2015 4:23 PM in response to OGELTHORPE

Thanks! I'm gonna look into it!

Reply

Answer 3

Krikorola Author

Level 1

8 points

Jul 13, 2015 2:15 AM in response to OGELTHORPE

It dit work! thanks

Reply

Answer 4

Krikorola Author

Level 1

8 points

Feb 23, 2016 2:53 PM in response to Krikorola

actually it came back, here is a log at the reboot around 10:24:

23/02/2016 10:23:29,000 kernel[0] **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

23/02/2016 10:23:30,000 kernel[0] **** [IOBluetoothHostControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- successfully posting another read for the mInt0InterruptPipe -- mInterruptPipeInOutstandingIOCount = 1 -- this = 0xf800

23/02/2016 10:23:41,000 kernel[0] **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

23/02/2016 10:23:41,000 kernel[0] **** [IOBluetoothHostControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- successfully posting another read for the mInt0InterruptPipe -- mInterruptPipeInOutstandingIOCount = 1 -- this = 0xf800

23/02/2016 10:23:53,309 WindowServer[190] _CGXRemoveWindowFromWindowMovementGroup: window 0x172 is not attached to window 0x174

23/02/2016 10:23:58,442 Safari[482] KeychainGetICDPStatus: keychain: -25300

23/02/2016 10:23:58,442 Safari[482] KeychainGetICDPStatus: status: off

23/02/2016 10:24:11,000 kernel[0] **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

23/02/2016 10:24:12,000 kernel[0] **** [IOBluetoothHostControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- successfully posting another read for the mInt0InterruptPipe -- mInterruptPipeInOutstandingIOCount = 1 -- this = 0xf800

23/02/2016 10:24:23,216 com.apple.WebKit.WebContent[1183] [10:24:23.215] fragManifold_PushBytes signalled err=-16046 (kFigManifoldError_UnexpectedInitData) (Second 'ftyp' atom encountered) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.33/Prototypes /FormatHandlers/Movie/FigMovieFragmentManifold.c line 1680

23/02/2016 10:24:29,000 kernel[0] Limiting closed port RST response from 332 to 250 packets per second

23/02/2016 10:25:00,440 com.apple.WebKit.WebContent[1183] <<<< MediaValidator >>>> mv_ValidateRFC4281CodecId: Unrecognized codec 1.(null). Failed codec specific check.

23/02/2016 10:25:00,440 com.apple.WebKit.WebContent[1183] <<<< MediaValidator >>>> mv_LookupCodecSupport: Unrecognized codec 1

23/02/2016 10:25:00,440 com.apple.WebKit.WebContent[1183] [10:25:00.440] mv_LowLevelCheckIfVideoPlayableUsingDecoder signalled err=-12956 (kFigMediaValidatorError_VideoCodecNotSupported) (video codec 1) at line 1921

23/02/2016 10:25:00,440 com.apple.WebKit.WebContent[1183] <<<< MediaValidator >>>> mv_TestCodecSupportUsingDecoders: Unrecognized codec 1

23/02/2016 10:25:00,440 com.apple.WebKit.WebContent[1183] <<<< MediaValidator >>>> mv_ValidateRFC4281CodecId: Unrecognized codec 1.(null). Failed codec specific check.

23/02/2016 10:25:00,440 com.apple.WebKit.WebContent[1183] <<<< MediaValidator >>>> mv_LookupCodecSupport: Unrecognized codec 1

23/02/2016 10:25:00,440 com.apple.WebKit.WebContent[1183] [10:25:00.440] mv_LowLevelCheckIfVideoPlayableUsingDecoder signalled err=-12956 (kFigMediaValidatorError_VideoCodecNotSupported) (video codec 1) at line 1921

23/02/2016 10:25:00,440 com.apple.WebKit.WebContent[1183] <<<< MediaValidator >>>> mv_TestCodecSupportUsingDecoders: Unrecognized codec 1

23/02/2016 10:25:00,534 WindowServer[190] _CGXRemoveWindowFromWindowMovementGroup: window 0x172 is not attached to window 0x174

23/02/2016 10:25:02,064 WindowServer[190] _CGXRemoveWindowFromWindowMovementGroup: window 0x172 is not attached to window 0x174

23/02/2016 10:25:06,353 sandboxd[150] ([367]) storeaccountd(367) deny file-write-create /Users/krikor/Library/Caches/com.apple.Safari/ProductionBag

23/02/2016 10:25:07,825 Safari[482] KeychainGetICDPStatus: keychain: -25300

23/02/2016 10:25:07,825 Safari[482] KeychainGetICDPStatus: status: off

23/02/2016 10:25:11,000 kernel[0] **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

23/02/2016 10:25:12,000 kernel[0] **** [IOBluetoothHostControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- successfully posting another read for the mInt0InterruptPipe -- mInterruptPipeInOutstandingIOCount = 1 -- this = 0xf800

23/02/2016 10:25:17,018 CalendarAgent[343] [com.apple.calendar.store.log.caldav.coredav] [Refusing to parse response to PROPPATCH because of content-type: [text/html; charset=UTF-8].]

23/02/2016 10:25:17,042 CalendarAgent[343] [com.apple.calendar.store.log.caldav.coredav] [Refusing to parse response to PROPPATCH because of content-type: [text/html; charset=UTF-8].]

23/02/2016 10:25:19,489 WindowServer[190] _CGXRemoveWindowFromWindowMovementGroup: window 0x172 is not attached to window 0x174

23/02/2016 10:25:24,820 WindowServer[190] _CGXRemoveWindowFromWindowMovementGroup: window 0x172 is not attached to window 0x174

23/02/2016 10:25:25,000 kernel[0] **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

23/02/2016 10:25:25,000 kernel[0] **** [IOBluetoothHostControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- successfully posting another read for the mInt0InterruptPipe -- mInterruptPipeInOutstandingIOCount = 1 -- this = 0xf800

23/02/2016 10:25:28,833 WindowServer[190] _CGXRemoveWindowFromWindowMovementGroup: window 0x172 is not attached to window 0x174

23/02/2016 10:25:30,703 com.apple.WebKit.WebContent[1183] <<<< MediaValidator >>>> mv_ValidateRFC4281CodecId: Unrecognized codec 1.(null). Failed codec specific check.

23/02/2016 10:25:30,703 com.apple.WebKit.WebContent[1183] <<<< MediaValidator >>>> mv_LookupCodecSupport: Unrecognized codec 1

23/02/2016 10:25:30,703 com.apple.WebKit.WebContent[1183] [10:25:30.703] mv_LowLevelCheckIfVideoPlayableUsingDecoder signalled err=-12956 (kFigMediaValidatorError_VideoCodecNotSupported) (video codec 1) at line 1921

23/02/2016 10:25:30,703 com.apple.WebKit.WebContent[1183] <<<< MediaValidator >>>> mv_TestCodecSupportUsingDecoders: Unrecognized codec 1

23/02/2016 10:25:30,703 com.apple.WebKit.WebContent[1183] <<<< MediaValidator >>>> mv_ValidateRFC4281CodecId: Unrecognized codec 1.(null). Failed codec specific check.

23/02/2016 10:25:30,703 com.apple.WebKit.WebContent[1183] <<<< MediaValidator >>>> mv_LookupCodecSupport: Unrecognized codec 1

23/02/2016 10:25:30,703 com.apple.WebKit.WebContent[1183] [10:25:30.703] mv_LowLevelCheckIfVideoPlayableUsingDecoder signalled err=-12956 (kFigMediaValidatorError_VideoCodecNotSupported) (video codec 1) at line 1921

Reply

Answer 5

Krikorola Author

Level 1

8 points

Mar 28, 2016 12:12 AM in response to Krikorola

It seems related to a video problem when I go on the web or do video hungry thing like FCPX.

check the screen captures after quitting FCPX doing a render.

Reply

Answer 6

Krikorola Author

Level 1

8 points

Mar 28, 2016 12:13 AM in response to Krikorola

Would this be cover by apple even though the machine is out of warranty? (it actually acted like from the start)

Reply

Answer 7

OGELTHORPE

Level 9

57,305 points

Mar 28, 2016 2:53 AM in response to Krikorola

Unfortunately the replacement program is for MBPs that have discrete GPUs which a 13" MBP does not have. Nevertheless an appointment at an Apple store genius bar is always a good option. It is always FREE and they should be able to properly define the problem.

Ciao.

Reply