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iPod classic won't play after updating to iTunes 12.2 and syncing

After installing iTunes 12.2, I synced my iPod classic. Now my iPod won't play songs. At first I was able to use menus and get all the way to the song screen, but no songs would play. Now I am stuck in a submenu for an album. I can see the song list but cannot select a song or use the menu button to go back. (No, the lock button is not on; yes, I have toggled it.) Any ideas how to resolve? Thanks for any suggestions.

iMac (27-inch, Late 2013), OS X Mavericks (10.9.4)

Posted on Jul 6, 2015 4:07 PM

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Posted on Jul 6, 2015 5:13 PM

Hard reset the ipod

2 replies

iPod classic won't play after updating to iTunes 12.2 and syncing

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