"This accessory is not supported" message but the phone died.

Question

"This accessory is not supported" message but the phone died.

I get this message "This accessory may not be supported" and it would sometimes work, last night. Today I tried to charge it and nothing. I spent all my 100% of battery trying to fix this mess and my phone died. Now, I can't turn it on and it won't charge. This is such a bad mess and I'm so mad at Apple. I have a "fake" charger and a iPhone 6. This whole thing is making me so frustrated and I'm writing this on my computer. How do you fix this if your phone died?

iPhone 6, iOS 8.4, Phone has died.

Posted on Jul 6, 2015 7:19 PM

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Answer 1

Ingo2711

Level 9

70,095 points

Jul 7, 2015 12:30 AM in response to stephanie32303

Can you try another, original USB cable and adapter, to see if the problem has been the USB cable?

Also check the docking port for any kind of debris or lint and make sure that no pins are bent.

If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Authorized Apple Service Provider:

Find an Apple Authorized Service Provider

iPhone - Contact Support - Apple Support

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