Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBookPro 2011 crashes

I have a MacBook Pro that has been crashing when running Windows 7. I have done things such as re-installing Windows using bootcamp but it still crashes even with the new Windows installation. Last year, it wasn't crashing but this year it is crashing a lot. The crashing is random and always when I don't expect it.


I noticed that the crash happens a lot when running 3D software such as Maya and Unity3D or even when playing YouTube video with Firefox or Chrome.

It gets hot to the extent that I can't even keep my arm on the surface of the mac while typing and the fan is always running loud when using 3D software or when on YouTube.


I came to conclusion that the problem is the graphic card and my computer is eligible for free motherboard repair or swap. I went to Apple and they did a hardware scan on the computer. The genius said that the the problem is the battery and harddrive. I did a harddrive scan with Samsung software, the software shows that my Samsung SSD HDD is good. After scanning, it says "GOOD". The total price for the battery and hard drive replacement is $330.


I feel like I am about to waste some money and the problem wont be solved. I don't think there is anything wrong with the hard drive or the battery. This looks like a graphic card problem according to https://people.cam.cornell.edu/~zc227/extras/early2011mbp_graphics.html


The question is, should I go ahead with this repair? I've heard about people told the same thing but at the end, the motherboard was the problem and had to be replaced for free. Also, I did a gputest and the laptop crashed with 30 minutes during the test and I will be happy to know what the crash is all about from the log below.


Anonymous UUID: C5A4836E-2AD1-0424-07EA-046703619FBB


Mon Jul 6 20:13:07 2015

panic(cpu 0 caller 0xffffff80228dc19e): Kernel trap at 0xffffff8022b5f99c, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff8073c54d90, CR3: 0x00000000247f9001, CR4: 0x00000000000606e0

RAX: 0xffffff8043b349e0, RBX: 0xffffff8073c54d80, RCX: 0x0000000009000000, RDX: 0x0000000000000000

RSP: 0xffffff81f3533d00, RBP: 0xffffff81f3533d20, RSI: 0x0000000000000002, RDI: 0xffffff8073c54d80

R8: 0x0000000000000000, R9: 0xffffff8022e01910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff

R12: 0x0000000000000002, R13: 0xffffff8043d12c00, R14: 0x0000000000000000, R15: 0xffffff8043b349e0

RFL: 0x0000000000010246, RIP: 0xffffff8022b5f99c, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff8073c54d90, Error code: 0x0000000000000000, Fault CPU: 0x0


Backtrace (CPU 0), Frame : Return Address

0xffffff81f3533990 : 0xffffff8022822f69

0xffffff81f3533a10 : 0xffffff80228dc19e

0xffffff81f3533be0 : 0xffffff80228f3606

0xffffff81f3533c00 : 0xffffff8022b5f99c

0xffffff81f3533d20 : 0xffffff8022b76a74

0xffffff81f3533d50 : 0xffffff80229d865d

0xffffff81f3533dc0 : 0xffffff8022b76888

0xffffff81f3533e70 : 0xffffff80229fa016

0xffffff81f3533ea0 : 0xffffff80229e46b3

0xffffff81f3533ed0 : 0xffffff80229dda6a

0xffffff81f3533f40 : 0xffffff80229e4657

0xffffff81f3533f50 : 0xffffff8022c3de23

0xffffff81f3533fb0 : 0xffffff80228f3e06


BSD process name corresponding to current thread: launchd


Mac OS version:

13A603


Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x0000000022600000

Kernel text base: 0xffffff8022800000

System model name: MacBookPro8,2 (Mac-94245A3940C91C80)


System uptime in nanoseconds: 28007774469607

last loaded kext at 696362509747: com.apple.filesystems.smbfs 2.0.0 (addr 0xffffff7fa4e98000, size 335872)

last unloaded kext at 309077335607: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fa4e98000, size 57344)

loaded kexts:

com.avg.Antivirus.OnAccess.kext 14.0

at.obdev.nke.LittleSnitch 4050

com.apple.filesystems.smbfs 2.0.0

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 100.14.11

com.apple.iokit.IOBluetoothSerialManager 4.2.0f6

com.apple.filesystems.ntfs 3.11

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.kext.AMDFramebuffer 1.1.4

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleIntelHD3000Graphics 8.1.8

com.apple.AMDRadeonX3000 1.1.4

com.apple.driver.AppleMikeyDriver 2.5.2fc2

com.apple.driver.AppleHDA 2.5.2fc2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.kext.AMD6000Controller 1.1.4

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleMuxControl 3.4.12

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8

com.apple.driver.AppleThunderboltIP 1.0.10

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 325.7

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.XsanFilter 404

com.apple.driver.AppleUSBHub 650.4.4

com.apple.iokit.IOAHCIBlockStorage 2.4.0

com.apple.driver.AppleSDXC 1.4.0

com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleFWOHCI 4.9.9

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AppleUSBEHCI 650.4.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 216.0.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.iokit.IOSurface 91

com.apple.iokit.IOAcceleratorFamily 98.7.1

com.apple.iokit.IOBluetoothFamily 4.2.0f6

com.apple.driver.DspFuncLib 2.5.2fc2

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.kext.AMDSupport 1.1.4

com.apple.AppleGraphicsDeviceControl 3.4.12

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.6

com.apple.driver.AppleGraphicsControl 3.4.12

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.IOPlatformPluginFamily 5.5.1d27

com.apple.driver.AppleSMC 3.1.6d1

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.5.2fc2

com.apple.iokit.IOGraphicsFamily 2.3.6

com.apple.iokit.IOHDAFamily 2.5.2fc2

com.apple.driver.AppleThunderboltDPInAdapter 2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0

com.apple.driver.AppleUSBMultitouch 240.6

com.apple.iokit.IOUSBHIDDriver 650.4.4

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 650.4.0

com.apple.driver.AppleThunderboltNHI 1.9.2

com.apple.iokit.IOThunderboltFamily 2.8.5

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IOUSBUserClient 650.4.4

com.apple.iokit.IO80211Family 600.34

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.iokit.IOUSBFamily 650.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 21

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 1.69f4

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB

Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Samsung SSD 840 PRO Series, 256.06 GB

Serial ATA Device: WDC WD2500BEVT-22A23T0, 250.06 GB

USB Device: Hub

USB Device: IR Receiver

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

MacBook Pro (15-inch Early 2011)

Posted on Jul 6, 2015 6:25 PM

Reply
2 replies

MacBookPro 2011 crashes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.