I keep getting the message 'safari can't display page' and then underneath it says this :
safari can't open the page because the server unexpectedly dropped the connection
I upgraded my MacBook software and it's been doing this since then. I've Googled the issue, removed my website data but it still does it and I have no idea what to try now?
Third party apps can cause this problem sometimes.
Can you run EtreCheck and post the report here please?
EtreCheck: https://discussions.apple.com/docs/DOC-6173
EtreCheck version: 2.2 (132)
Report generated 7/7/15, 8:10 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 471 - SN = W023645RBD3BB
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.4 (14E46) - Time since boot: 13:26:45
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (441.93 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
Launch Agents: ℹ️
[failed] com.avast.secureline.update-agent.plist [Click for support]
[running] com.avast.update-agent.plist [Click for support]
[loaded] com.avast.userinit.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.avast.init.plist [Click for support]
[loaded] com.avast.uninstall.plist [Click for support]
[loaded] com.avast.update.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.avast.home.userinit.plist [Click for support]
[loaded] com.bittorrent.BitTorrent.plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[failed] com.spigot.ApplicationManager.plist [Click for support]
[loaded] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 18.0.0.194 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
2% fontd
2% hidd
1% com.avast.daemon
0% com.apple.WebKit.WebContent(3)
Top Processes by Memory: ℹ️
547 MB kernel_task
319 MB com.apple.WebKit.WebContent(3)
180 MB com.avast.daemon
98 MB softwareupdated
86 MB mds_stores
Virtual Memory Information: ℹ️
289 MB Free RAM
3.71 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Jul 7, 2015, 06:41:30 AM Self test - passed
Remove Avast:
https://www.youtube.com/watch?v=89dTkV6s24w
Remove Spigot.
1. Safari > Preferences > Extensions
Turn all extension off, relaunch Safari and test.
Turn those on one by one and test.
2. Use free AdwareMedic to remove adware
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic.
or
Remove the adware manually by following the “HowTo” from Apple.
http://support.apple.com/en-us/HT203987
BitTorrent can cause problems.
Thank you. Avast is my antivirus so do you know of a better one. With Spigot I don't have any extensions on my Safari, that's the weird thing. I will keep testing what you've advised - thank you 🙂
You don't really need an anti-virus program, but the one below is much less intrusive on the OS than many others.
You also might want to get rid of the bittorrent software because using it can lead to downloading malware.
Safari Can't Display Page
