I just got a new macbook pro with retina and I transferred all my stuff from my old macbook pro via My Passport for Mac and when I went to sign in on the new macbook my password wasn't working (and I know I had the right password because it was written down). How do I fix this issue without going in to the apple store?!
MacBook Pro (Retina, 13-inch,Early 2015)
First, make sure caps lock is not on.
Another reason why the password might not be recognized is that the keyboard layout (input source) has been switched without your realizing it. You can select one of the available layouts in the login screen by choosing from the flag menu in the upper right corner, if it's showing, or else cycle through them by pressing the key combination command-space or command-option-space.
If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe theApple ID can be used to reset your user account password. In OS X 10.10 and later, this option also works with FileVault, but only if you enabled it when you activated FileVault. It's not retroactive. Otherwise, see below.
Note: If you've activated FileVault, this procedure doesn't apply. Follow instead these instructions.
Start up in Recovery mode. When the OS X Utilities window appears, select
Utilities ▹ Terminal
from the menu bar at the top of the screen—not from any of the items in the OS X Utilities window.
In the window that opens, type this:
resetp
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window opens. Close the Terminal window to get it out of the way.
Select the startup volume ("Macintosh HD," unless you gave it a different name) if not already selected. You won't be able to do this if FileVault is active.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
▹ Restart
from the menu bar.
You should now be able to log in with the new password, but the Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as the login password), there's no way to recover it.
Password won't work after a transfer?
