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recovery key

I forgot my password and it is asking me to type a recovery key after following the instruction how to reset the password, but where I can find it?


I really appreciate your quick response



Thank you

MacBook Air, Mac OS X (10.7.5), recovery key

Posted on Jul 7, 2015 12:15 AM

Reply
1 reply

Jul 7, 2015 2:18 PM in response to ikram_99

Your recovery key is something that you got when you activated 2-step verification. There is no way Apple or anyone else could provide it to you.


As long as you remember your Apple ID's password AND have access to one of your trusted devices, you can sign in and create a new key.


To do so:

  1. Go to My Apple ID. Select Manage your Apple ID and sign in.
  2. Select Edit your Apple ID.
  3. Select Password and Security.
  4. Under Recovery Key, select Replace Lost Key and follow the instructions.

recovery key

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