Q: Start up Macbook Pr

Question

RoWiSy

Level 1 (0 points)

Q: Start up Macbook Pr

After the latest OS X 10.10. 4 and ITunes updates, I have had a problem on startup I sign in but the startup bar only moves a quarter of the way across and there it stays until I shut down and start again same happens but a box says you shut down because of a problem, I press continue and it then starts up fine. Any ideas, macbook pro is about two&half yrs old. I have cleared any start up programs that may have been causing a problem. Thanks for your help.

Mac Pro, OS X Mountain Lion (10.8.3)

Posted on Jul 7, 2015 12:52 AM

I have this question too

Solved

kaz-k

Level 5 (5,985 points)

Desktops

A:

OS X Yosemite: Start up in safe mode

Press Shift key as soon as possible after you hear startup tone.

Posted on Jul 7, 2015 11:05 AM

Q: Start up Macbook Pr

All replies

Helpful answers

by OGELTHORPE,Helpful

OGELTHORPE Jul 7, 2015 2:50 AM in response to RoWiSy
Level 9 (52,793 points)

Mac OS X

Jul 7, 2015 2:50 AM in response to RoWiSy

Your description suggest that the MBP had a kernel panic. Log and post it using these directions:

https://support.apple.com/en-us/HT201753

Ciao.
Reply options

Link to this post

by RoWiSy,

RoWiSy Jul 7, 2015 10:33 AM in response to OGELTHORPE
Level 1 (0 points)

Jul 7, 2015 10:33 AM in response to OGELTHORPE

Thanks for your reply, but I just would not know where to begin with your suggestion. So today I went to the Apple Genius Bar and they checked the hard drive etc, and decided it was the encryption on startup, so this has been disabled and is in the progress of being unencrypted which can take up to a day or more. I am told that these is not needed. Start up is still slow but is does start.
Reply options

Link to this post

by Loner T,Helpful

Loner T Jul 7, 2015 10:47 AM in response to RoWiSy
Level 7 (24,855 points)

Safari

Jul 7, 2015 10:47 AM in response to RoWiSy

Can you boot in Safe Mode - Try safe mode if your Mac doesn't finish starting up - Apple Support ?
Reply options

Link to this post

by RoWiSy,

RoWiSy Jul 7, 2015 10:56 AM in response to Loner T
Level 1 (0 points)

Jul 7, 2015 10:56 AM in response to Loner T

How do you do that?
Reply options

Link to this post

by Loner T,

Loner T Jul 7, 2015 11:15 AM in response to kaz-k
Level 7 (24,855 points)

Safari

Jul 7, 2015 11:15 AM in response to kaz-k

Thanks, kaz-k .
Reply options

Link to this post

Accepted Answer · Jul 7, 2015 11:05 AM

kaz-k

Level 5 (5,985 points)

Desktops

Jul 7, 2015 11:05 AM in response to RoWiSy

OS X Yosemite: Start up in safe mode

Press Shift key as soon as possible after you hear startup tone.

Q: Start up Macbook Pr

All replies Helpful answers

by OGELTHORPE,★Helpful

by RoWiSy,

by Loner T,★Helpful

by RoWiSy,

by kaz-k,Solvedanswer

by Loner T,

All replies

Helpful answers

by OGELTHORPE,Helpful

by Loner T,Helpful