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Apple Music plays wrong version of a song when playing an album

When I play certain albums – e.g. The White Stripes – “Elephant” or U2 – “The Joshua Tree” - certain songs are played in incorrect version (i.e. live, bootlegs etc). Other albums are played correctly. The versions played are taken from "My Music" which is connected to iTunes Match. It is only when I use Apple Music the problem occurs. When playing from My Music the songs are played correctly. Any idea what to do?

iPhone 6, iOS 8.4

Posted on Jul 6, 2015 11:23 PM

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119 replies

Aug 12, 2015 8:09 AM in response to Mofo_

I thinks it stinks.


I have allot of ripped CD, i imported songs are the same on Apple music not only got uploaded, but DRM'ed..


I don't mind when Apple's own music catalog is DRM, but not MY own music which is now incorrectly matched.


I'm still trying to find a solution to how i can keep both Apple music and my own collection clutter free.


Any suggestions?

Aug 12, 2015 6:06 PM in response to Dyhrthomsen

Been following some of these threads and to be honest, never really checked out what all the fuss was about. I set up iCloud Music Library initially with my wife's iMac because that music library was only a portion of my full library (23,000 tracks vs almost 60,000). And it looked OK to me after I set up a separate library on my iMac just to test out the service. All the "songs" from her iMac showed up on my iPhone and my iMac in the new library. And aside from some of the artwork and metadata (mainly genres) getting messed up, everything seemed fine.

But after reading this thread - and suspecting something when a track I listened to by the Moody Blues that was supposed to be from one of their live albums sounded like the studio version, I did some checking. And yep - when checking my selection of Who albums, several albums were playing the same version instead of the actual ALBUM VERSION.

Now I am very glad I did not do the initial setup with my full library. Hopefully this will get straightened out when iOS 9/OS X El Capitain are released

Aug 13, 2015 5:09 AM in response to swandy

Its not a bug, and Apple has said there are no plans to change this.


Its by design... Apple music and iTunes Match match songs only


This is why an upload of a song with same name but from different album would still get matched..... and changing title slightly before uploading works.


This is how it is..... but thankfully once, slightly altered to upload correctly, and then changing these titles back to how they were would fix the issue. the next problem would be will they stuff up again on server ? but so far changing titles or just adding 1 to one, 2 to another etc at the end it will that matters, before uploading seems to be the only way round this. i use -1, could be anything, just as long it does not match to the extract name song name in Apple music catalog..


You'll know this if u search Apple music for the song u are gonna upload.

Aug 13, 2015 7:06 AM in response to Tech198

Tech198 I see what you are saying.. Maybe it is by design.. but its poor design and needs to be fixed. Had the software gone one extra step and check the ALBUM along with song and artist we would not have this problem. It's a complete mess.


I've got many many live Pearl Jam concerts and compilations that were all accurately uploaded to iTunes Match that I have been listening to for years. I'm guessing something like 3,500 songs out of my library are Pearl Jam songs. Now lets not debate if that is healthy or not. 😉 But the point is your solution is unacceptable to me. I'm not renaming thousands of tracks because of this horrible screw up. Pearl Jam has about 200 original songs and has done a fair amount of covers over their career but simple division shows that this is not a feasible solution to go through every album and concert renaming songs up to 50something for the hits and less for more obscure songs.


I commend your ingenuity for coming up for a quick fix for some but i reject any sentiment of "This is how it is"


If Apple doesn't have plans to fix this then they better get some or I'm out.


Anyone with a decent amount of live material.. that follows a great live band is completely screwed. PJ, Springsteen, Phish, Dead, DMB, MMJ, etc etc etc.

Aug 13, 2015 7:07 AM in response to Tech198

it might not be a "bug" or a "glitch" but it is not what they were presenting Apple Music as. One of their advertising catch phrases was "all your music on all your devices". So if I play a particular live album by an artist or a special edition album that has multiple versions of a song I expect to hear the version from that album - NOT a random version of the same song.

And to tell me the only way to get MY versions uploaded is to rename all the tracks (BTW my main music library has a bit over 60,000 tracks which I am waiting till they increase the track limit to work with) that have the same name, that IMHO is not a viable or realistic option.

Aug 13, 2015 3:33 PM in response to Tech198

I think the most frustrating thing is that this wasn't an issue when I only had Match (that I remember), it's only come into play now that Apple Music is integrated, so clearly there is something they could do to fix it. As others have said, when you have a couple thousand live tracks by one band it simply isn't feasible to go through and edit every single version to ensure it can upload properly and not be confused with the other versions. If there was a script I could run or something I'd be glad to do it, but I don't know how to create something like that, and I really don't think it should be expected of me when having my entire library uploaded was a basic feature of Match and Match integrated with Apple music.

Aug 13, 2015 4:21 PM in response to rudiger10

I haven't yet encountered the issue mentioned in this thread. I have a large number of artists with live and studio albums etc and so far the right versions are playing for me.


I was wondering if those encountering the issues have tried replacing their library on their device by logging out of apple music and iCloud and signing out in settings/iTunes and App Store. I'm assuming you are using an iTunes Match annual subscription as well as the currently free 3 month apple subscription. I also assume all your music is in your iTunes library on your PC and that the iCloud iTunes Match is switched on, on the general tab by checking the check box.... Here is the screenshot of that from a windows PC courtesy of google images (second checkbox from the top)


User uploaded file


it can take a few minutes to delete the library on a device and I suggest a soft reset of your iphone or iPad and then after restarting, log back into the iTunes and App Store via settings and choose to replace your device library, when you switch on 'apple music' and 'iCloud' in settings/music. It should prompt you.


This will only work though, if you subscribe to iTunes Match ... You will then get whatever version of songs you are getting on your PC in iTunes ... Well it all seems to work fine for me.


Obviously if you are not an iTunes Match subscriber it's a different process.... You will have to turn off iCloud on the device and also in the iTunes software and replace the library on the device by syncing the songs and physically transferring them to the device.


I find the annual iTunes Match subscription is the best route, but it does mean forking out the extra $2 per month, but saves a load of hassle and time.


Finally there is a new update out iOS 8.4.1 ... So if you have tried the above, perhaps the update will work for you and fix the issues discussed. Replacing the devices' library structure entirely though, seems to me to best course of action to fix the issues mentioned in this thread.


Just be sure you know what you are doing and if necessary make a backup of your music (or device) before destroying and replacing the music library structure.

Aug 13, 2015 6:01 PM in response to KGriff

KGriff I appreciate the help but the link above from Jimzgoldfinch leads me to believe reuploading my library won't help, as it suggests the issue is that Apple Music checks your library against metadata rather than audio fingerprints to detect duplicates, leading to it erroneously replacing duplicates when in reality there are none. My uploads are all fine against each other, I can listen to two different shows by Phish from different years and hear the right songs as long as I uploaded both to iCloud via iTunes Match. The problem comes when I try to play a new show from Apple Music and it replaces versions of songs with versions I've previously uploaded, which is due to Apple Music checking against my library via metadata rather than the audio fingerprints.


Once again I appreciate the help, I'll try the iOS update, but as this problem carries across devices to Mac OS I don't count on it solving anything. Unfortunately it looks like this can't be solved without Apple upgrading the manner by which Apple Music checks against your library for duplicates, and I don't foresee that happening until iOS 9/El Capitan, but more likely it will never get resolved cause that seems like a pretty big overhaul. It's unfortunate because I really love Apple Music but I can't use it for some of my favorite artists (Phish, the Grateful Dead, lots of musicians with remixes) until this problem is resolved.

Apple Music plays wrong version of a song when playing an album

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