Cannot receive emails on iphone6

Question

Johndam Author

Level 1

0 points

Cannot receive emails on iphone6

Cannot reply or send email (MSN) from my iphone6 or my iPad. No issues receiving emails. No issues on my imac

iPhone 6, iOS 8.4

Posted on Jul 7, 2015 7:57 AM

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Answer 1

CarlAVII

Community Specialist

Jul 9, 2015 7:01 AM in response to Johndam

Howdy Johndam,

The article linked below details a number of steps that can help restore your ability to send and reply to email on your iPhone and your iPad.

Get help with Mail on iPhone, iPad, and iPod touch
https://support.apple.com/en-us/HT201419

Sincerely

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Answer 2

Aug 2, 2016 2:40 PM in response to Johndam

Please check the SPAM setting on your ISP; such as COMCAST, MSN. It is not your iPhone, but rather ISP is "blocking" anything from iPhone as SPAM. Once you unchecked the SPAM filter on your ISP Email setting, you should be able to send email from iPhone. I cannot speak for every ISP, so you need to check your email setting on the ISP you use. I use Comcast and it resides in Email Preference section.

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