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Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
I can't charge my iPad and can't see what operating system it is because there isn't enough battery to get to the settings, etc. I've tried different cables, wall plug, computer. Nothing is working.
iPad 2, Can't see the operating system
Wow. You need to visit with the resident "Genius" at the closest Apple Store. Make an appointment before you go.
Inspect the charging port area for dirt/debris/fluff build-up that may be preventing a good connection and use a wooden toothpick, soft clean toothbrush, or a can of compressed air to clean it. Also look for bent or broken pins. Try another cable and/or charger block (be sure to always use a genuine Apple certified brand) in a known good outlet. If you're using a USB port, they don't have enough power to charge an iPad so go back to a wall outlet. If all these fail, make an appointment at your nearest Genius Bar to have the device evaluated.
I can't charge my iPad. I've used different cables and different charge venues. Any ideas?
