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Cannot print....getting support code 300

CANNOT PRINT....GETTING MESSAGE SUPPORT CODE 300. ALL OTHER COMPUTERS ARE PRINTING

MacBook Pro, OS X Yosemite (10.10.4)

Posted on Jul 7, 2015 7:30 AM

Reply
1 reply

Jul 7, 2015 9:57 AM in response to don4770

Hi, your caps lock is on & makes it hard to read. 🙂


Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.


Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.

Resetting the printing system in Mac OS X 10.5.x+++

1. To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:

2. Choose System Preferences from the Apple menu.

3. Choose Print & Fax from the View menu.

4. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
 
 As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.


http://support.apple.com/kb/ht1341


Reboot.

Cannot print....getting support code 300

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