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Please help! IPad 2 screen shrunk & frozen...

My IPad 2's screen shrunk down to the size of 1" x 1 " and is stuck like that despite my best efforts. It wont enlarge - it wont even shut down. Help please! Kimmons

Posted on Jul 7, 2015 11:45 AM

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Posted on Jul 7, 2015 11:49 AM

Sounds like you were in Safari and tapped on the multi-screen button. Do you see anything in the Status Bar on the top of the page? What have you tried to do to shut it down that it won't work? You can try a force restart. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone should reboot. This could take up to 30 seconds of holding. Restart your iPhone, iPad, or iPod touch - Apple Support

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Jul 7, 2015 11:49 AM in response to Kimmons09

Sounds like you were in Safari and tapped on the multi-screen button. Do you see anything in the Status Bar on the top of the page? What have you tried to do to shut it down that it won't work? You can try a force restart. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone should reboot. This could take up to 30 seconds of holding. Restart your iPhone, iPad, or iPod touch - Apple Support

Please help! IPad 2 screen shrunk & frozen...

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