Account locked.

Question

Taz-d Author

Level 1

18 points

Account locked.

Account is locked. Went through RESET. Cannot find email for Reset. Have checked both know accounts and SPAM.

I assumed the recovery/RESET email would go to mail email address, but have checked others also.

iOS 7.0.3

Posted on Jul 7, 2015 12:35 PM

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Answer 1

mario49

Community Specialist

Jul 9, 2015 10:59 AM in response to Taz-d

Greetings Taz-d,

Thanks for the question. If I understand correctly, you reset the password for your Apple ID but did not receive the reset email. I would recommend that you read this article, it may be able to help the issue.

If you didn't receive your verification or reset email - Apple Support

Thanks for using Apple Support Communities.
Take care

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Answer 2

Taz-d Author

Level 1

18 points

Jul 9, 2015 1:07 PM in response to mario49

I went through all that this article said and still cannot find the Emails that would change his logon info.

He has a Ipad Air, MacBook Pro, and Iphone 6 (new)... He would like to get all of them on one account, ID etc so he can sync all calendars, email, Notes, and etc.

How best to do this?

His Ipad keeps asking him to log on, but since he cannot find the password, he cannot.

Input appreciated.!!!

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Answer 3

mario49

Community Specialist

Jul 9, 2015 1:29 PM in response to Taz-d

Thank you for using the Apple Support Community. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action

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