Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is Genius not working or available in the iTunes update 12.2?

iTunes on my iMac has been update to version 12.2. However, the Genius functions are not available. I am logged into my account. The Genius functions, "Update Genius" and "Turn Off Genius," even though it is not on, are both grayed out. I also had to restore my library by replacing the new library with previous. This did not affect the Genius functions. As I had the same issue when I first updated. Please help.

iMac, OS X Mavericks (10.9.5)

Posted on Jul 7, 2015 11:11 AM

Reply

There are no replies.

Why is Genius not working or available in the iTunes update 12.2?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.