Q: Apple CarPlay in Volkswagen Golf 7

Hi,

I've just bought a new car - a Volkswagen Golf with a possibility to plug-in iPhone via Apple CarPlay. The problem occurs when I'm trying to plug my iPhone 5s - it doesn't work with this phone, whereas it works with iPhone 6 which my brother has - we have tested and it goes very well.

My iPhone 5s is updated with the newest iOS 8.4.

If one of you have or had the same problem, please contact me

Maciek

iPhone 5s, iOS 8.4

Posted on Jul 7, 2015 12:37 PM

I have this question too

Q: Apple CarPlay in Volkswagen Golf 7

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by sterling r,

sterling r Jul 9, 2015 11:05 AM in response to MaciejJakubiak
Community Specialists

Jul 9, 2015 11:05 AM in response to MaciejJakubiak

Hey there MacieJakubiak,

It sounds like Carplay seems to be working for one phone but not for another. Take a look at these troubleshooting steps from the following article to help you out with the affected phone:

Get help connecting your iPhone, iPad, or iPod touch with your car stereo - Apple Support

Thank you for using Apple Support Communities.
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Q: Apple CarPlay in Volkswagen Golf 7

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by sterling r,

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