DigitalDougie

Q: Apple music playback pause.(Signal Issue?)

Hi,

 

I have an issue with playback pausing when the iPhone  signal service changes. Even with downloaded songs. I will start playing tunes saved on phone when out in my car and it will randomly pause. I reckon this has something to do with phone signal changing as it doesn't happen with airplane mode on.

 

These are downloaded songs so surely this shouldn't happen?

 

Any solutions?

 

Thanks,

iPhone 5s, iOS 8.2

Posted on Jul 7, 2015 2:12 PM

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Q: Apple music playback pause.(Signal Issue?)

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  • by Mostovoym,

    Mostovoym Mostovoym Jul 13, 2015 8:54 AM in response to DigitalDougie
    Level 1 (0 points)
    Jul 13, 2015 8:54 AM in response to DigitalDougie

    I am with the same problem. I still didn't have the time to try this and see if it works, but I just found a possible solution:

     

    Problem #2: Apple Music playback automatically pauses when connection type changes (LTE, 3G, 4G)

    Have you noticed that when you go through an area where your service/ connection speeds change, Apple Music pauses and you have to hit play to resume playback even with offline streaming? Yeah, it’s kind of a quirky issue.

    The Fix: Even if you are playing offline music, when away from a Wi-Fi connection you have to allow Apple Music to use cellular data for it to work properly. This can be done by going into Settings>Cellular> Music app and enable (set to green). This will prevent it from pausing during playback as you travel through different network connections.

     

    (http://www.idigitaltimes.com/apple-music-problems-how-fix-issues-syncing-playlis ts-icloud-library-offline-455939)

  • by SamGray,

    SamGray SamGray Jul 17, 2015 5:34 AM in response to Mostovoym
    Level 1 (0 points)
    Jul 17, 2015 5:34 AM in response to Mostovoym

    Just thought I'd add some weight by saying this is happening to me. And is very irritating. Please mend.

  • by Sonia Vive,

    Sonia Vive Sonia Vive Jul 17, 2015 5:45 AM in response to DigitalDougie
    Level 1 (0 points)
    Jul 17, 2015 5:45 AM in response to DigitalDougie

    Appreciate the help and I have made those changes; still pausing. Also, if I skip a song, iMusic doesn't play it until I have a full signal.

    Part of my issue is that I don't understand why I need to use my data for songs that I have already downloaded.

  • by Mostovoym,

    Mostovoym Mostovoym Jul 17, 2015 8:23 AM in response to DigitalDougie
    Level 1 (0 points)
    Jul 17, 2015 8:23 AM in response to DigitalDougie

    For me that solution is not working, either.

    This problem is really annoying. =/

  • by tekodragoon,

    tekodragoon tekodragoon Jul 17, 2015 8:43 AM in response to DigitalDougie
    Level 1 (0 points)
    Jul 17, 2015 8:43 AM in response to DigitalDougie

    Same problem too. Maybe a weird bug... hope apple find a solution on iOS 9

  • by OrangeNYC,

    OrangeNYC OrangeNYC Jul 17, 2015 1:20 PM in response to DigitalDougie
    Level 1 (0 points)
    Jul 17, 2015 1:20 PM in response to DigitalDougie

    I am having the exact same issue, even with songs I've made available offline. I tried the suggestion above and I still have the problem. I called support and they told me to reboot the iPhone 5 and I still have the problem. It's a shame, because otherwise I love Apple Music and would absolutely continue on with it after the free trial, but if they don't fix this glitch it's a deal-breaker for me.

  • by stralex,

    stralex stralex Jul 20, 2015 1:12 AM in response to DigitalDougie
    Level 1 (0 points)
    Jul 20, 2015 1:12 AM in response to DigitalDougie

    I have the same problem with offline music. The fix doesn't work(it's enabled by default), the only way is to switch to Airplane mode during my commute to/from work.

     

    Looks like Music App is heavily relies on online content even if you made it 'Available for offline', the whole can freeze at some point if you're not connected to wifi/data.

  • by Mist3r_V,

    Mist3r_V Mist3r_V Jul 21, 2015 10:37 AM in response to DigitalDougie
    Level 1 (0 points)
    Jul 21, 2015 10:37 AM in response to DigitalDougie

    Also having this issue. Even with data turned on. Music randomly pauses when i'm driving even though the music is downloaded to the phone. It's even happening with the ios 9 beta.

  • by ballard92,

    ballard92 ballard92 Jul 21, 2015 12:29 PM in response to DigitalDougie
    Level 1 (0 points)
    Jul 21, 2015 12:29 PM in response to DigitalDougie

    Also having this problem, only with low signal, with airplane mode on its perfectly fine....kinda ruined this whole update for me if i'm honest!

  • by CrashOver1D,

    CrashOver1D CrashOver1D Jul 22, 2015 2:55 AM in response to DigitalDougie
    Level 1 (4 points)
    iCloud
    Jul 22, 2015 2:55 AM in response to DigitalDougie

    Same problem for me, even with cellular data activated for Apple Music (already set from the start)

     

    I am using Apple Music (with downloaded songs) a lot during my travel to work (Train)

    First half of this travel is in exterior, no problem at all, and after that I have couple of small Tunnel and after a very long Tunnel untill where I stop

     

    Apple music playing is a total mess in the small period of exterior/tunnel changing, pausing constansty, and after that in the Long Tunnel, couple of stations had data network and can mess with my music too

     

    Very annoying, expect this to be patch soon

  • by sodaboy581,

    sodaboy581 sodaboy581 Jul 22, 2015 7:05 AM in response to DigitalDougie
    Level 1 (15 points)
    Jul 22, 2015 7:05 AM in response to DigitalDougie

    Both my wife's iPhone and mine have the same problem.  We've also got cellular data turned on for music.  Music randomly pauses while driving or walking around.  Even with songs I've downloaded or even songs I've had on my iPhone pre-Apple Music streaming.  Have to always manually unpause immediately when it pauses and it's good to go.  Extremely annoying...

  • by Parker234,

    Parker234 Parker234 Jul 28, 2015 9:44 AM in response to DigitalDougie
    Level 1 (0 points)
    Jul 28, 2015 9:44 AM in response to DigitalDougie

    I can add my name to those who are experiencing this. I will also choose not to renew Apple Music when my trial expires if this isn't fixed. Especially when I'm in the middle of an intense workout I should not have to stop every five minutes to un-pause my music. And especially when I'm driving!

     

    I know it's not a hardware thing related to my headphones, because when I use Instacast to listen to podcasts the shows never once pause or stop playing. It's only Apple Music. I download my workout playlist to work offline. It worked great for me with Spotify, and I expect better from Apple Music.

     

    I have cellular turned off on my phone for a reason: I have a cheap service that only allows me 500MB a month of data. If Apple's fix is to require me to allow cellular then I'll just go back to Spotify, because this was never a problem with Spotify and I can't afford to let a few MB here and there trickle through from Apple Music.

  • by patrick90,

    patrick90 patrick90 Jul 29, 2015 12:22 PM in response to DigitalDougie
    Level 1 (0 points)
    Jul 29, 2015 12:22 PM in response to DigitalDougie

    I have the same issue as well - I was going nuts trying to find a reason for it before coming across this topic.

     

    I will be testing with cell data on for Apple Music for now, if that doesn't work I guess its Airplane mode for me while driving.

     

    This needs to be fixed ASAP, its a ridiculous bug - unacceptable. If the music was streaming or in anyway DRM'd then I could maybe understand, but its not.

  • by PhatHead_29,

    PhatHead_29 PhatHead_29 Jul 30, 2015 5:53 PM in response to DigitalDougie
    Level 1 (0 points)
    Jul 30, 2015 5:53 PM in response to DigitalDougie

    I'm also having this issue.  It's annoying as ****.  Is everyone using the native music player or have you tried another player?

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