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Helpful answers
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Jul 9, 2015 1:04 PM in response to abgirlblessedby pedro d,Hello there, abgirlblessed.
When you have issues with the connection between your iPhone and your Apple Watch, the following Knowledge Base article provides some great recommendations to try:
About Bluetooth and Wi-Fi on Apple Watch - Apple Support
Check the connection between your Apple Watch and iPhone
There are two ways to check the connection between your Apple Watch and iPhone:
- If you see a red Disconnected icon
on the watch face, you don't have a connection. - Swipe up on the watch face to open Glances. Swipe left or right to find the Settings Glance, which shows if you're connected. You can also tap
. If connected, your iPhone should make a "ping" sound.
If you need help with your connection
- Move your Apple Watch and paired iPhone close together, to make sure they're in range.
- On your iPhone, swipe up to open Control Center.
- Make sure that Wi-Fi and Bluetooth are turned on.
- Restart your Apple Watch and iPhone.
- Unpair your devices. Then pair them again.
Thanks for being a part of Apple Support Communities.
Cheers,
Pedro.
- If you see a red Disconnected icon



