my Mac book pro is a 2012 model. Today it suddenly asked if I wanted to shut down the computer. it then shut it down. When I tried to restart it, out would get to a certain point, then shut down again. So I held the power button down throughout start

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lisakitty Author

Level 1

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my Mac book pro is a 2012 model. Today it suddenly asked if I wanted to shut down the computer. it then shut it down. When I tried to restart it, out would get to a certain point, then shut down again. So I held the power button down throughout start

Now it won't turn on at all.

MacBook Pro (15-inch Mid 2010), iOS 8.4

Posted on Jul 7, 2015 5:52 PM

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Answer 1

Kappy

Level 10

361,741 points

Jul 7, 2015 5:54 PM in response to lisakitty

Your profile says it is a 2010 model but your topic says 2012. Which one is correct? If it no longer turns on - no chime or video - then you need to make an appointment and take it in for service.

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