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Jul 7, 2015 6:41 PM in response to sheilafromcookevilleby Kappy,★HelpfulYour printer driver was not properly installed. See the following: Printers not behaving? Reset them and start from scratch | MacIssues. Locate the current driver compatible with your version of OS X: Printer and scanner software available for download for your Mac and Adding a printer to your printer list in Mac OS X.
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Jul 7, 2015 8:16 PM in response to sheilafromcookevilleby sheilafromcookeville,I was so frustrated with all this that I just installed a different printer and it was a breeze. Thank you for your suggestions though. I appreciate the time and effort you took to respond.