Chronic Crash and Restart

Question

swillia9 Author

Level 1

0 points

Chronic Crash and Restart

Can I get some help with what may be going on with my MacBook?

It keeps crashing and restarting. Here is the latest crash report:

Anonymous UUID: 028834FA-9ED5-0ABF-5786-B15C0A8B784F

Tue Jul 7 21:46:16 2015

*** Panic Report ***

panic(cpu 2 caller 0xffffff800d017cc2): Kernel trap at 0xffffff800cfc6953, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x000000006479b010, CR3: 0x0000000010485000, CR4: 0x00000000001626e0

RAX: 0x0000000000000300, RBX: 0x0000000000000000, RCX: 0x000000006479b000, RDX: 0x0000000000000000

RSP: 0xffffff81f5313a20, RBP: 0xffffff81f5313dc0, RSI: 0x0000000000000000, RDI: 0x0000000000000001

R8: 0x00000000000b2000, R9: 0x0000000000000000, R10: 0xffffff8045585e00, R11: 0x00000000005a1001

R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x000000000000014e, R15: 0xffffff81f5313b90

RFL: 0x0000000000010206, RIP: 0xffffff800cfc6953, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x000000006479b010, Error code: 0x0000000000000000, Fault CPU: 0x2

Backtrace (CPU 2), Frame : Return Address

0xffffff81f53136d0 : 0xffffff800cf2bda1

0xffffff81f5313750 : 0xffffff800d017cc2

0xffffff81f5313910 : 0xffffff800d034b73

0xffffff81f5313930 : 0xffffff800cfc6953

0xffffff81f5313dc0 : 0xffffff800d4e7dea

0xffffff81f5313e20 : 0xffffff7f8f1b45f6

0xffffff81f5313e40 : 0xffffff7f8f79dcb0

0xffffff81f5313e70 : 0xffffff7f8f1a85b0

0xffffff81f5313ec0 : 0xffffff7f8f1a583c

0xffffff81f5313ef0 : 0xffffff800d4d617d

0xffffff81f5313f40 : 0xffffff800d4d3fed

0xffffff81f5313f80 : 0xffffff800d4d40e6

0xffffff81f5313fb0 : 0xffffff800d0125b7

Kernel Extensions in backtrace:

com.apple.iokit.IOAcceleratorFamily2(156.16)[8DA5CE1F-2C00-3CE3-8BF1-1FC07BFCF4 E7]@0xffffff7f8f17c000->0xffffff7f8f1eafff

dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f8d7f2000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0 xffffff7f8db6a000

com.apple.driver.AppleIntelHD4000Graphics(10.0.6)[0946CF20-EEED-3505-A261-A26EE FE25CF5]@0xffffff7f8f788000->0xffffff7f8f7e3fff

dependency: com.apple.iokit.IOSurface(97.4)[A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB]@0xffffff7 f8e4d3000

dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f8d7f2000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0 xffffff7f8db6a000

dependency: com.apple.iokit.IOAcceleratorFamily2(156.16)[8DA5CE1F-2C00-3CE3-8BF1-1FC07BFCF4 E7]@0xffffff7f8f17c000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

14E46

Kernel version:

Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64

Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830

Kernel slide: 0x000000000cc00000

Kernel text base: 0xffffff800ce00000

__HIB text base: 0xffffff800cd00000

System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)

System uptime in nanoseconds: 3156063578606

last loaded kext at 827078929598: com.lacie.driver.LaCie_RemoteComms 1.0.1 (addr 0xffffff7f8fd07000, size 12288)

last unloaded kext at 887082992812: com.lacie.driver.LaCie_RemoteComms 1.0.1 (addr 0xffffff7f8fd07000, size 8192)

loaded kexts:

com.eset.kext.esets_kac 600.01.40f01

com.eset.kext.esets_pfw 600.01.40f01

com.nvidia.CUDA 1.1.0

net.telestream.driver.TelestreamAudio 1.1.1

com.LivestreamProcaster.driver.ProcasterAudioRedirector 2.0.0

com.jft.driver.PdaNetDrv 1.0.64

com.oxsemi.driver.OxsemiDeviceType00 1.28.13

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 110.19.6

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleMikeyDriver 272.18.1

com.apple.driver.AppleHDA 272.18.1

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 4.3.5f8

com.apple.GeForce 10.0.4

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleIntelHD4000Graphics 10.0.6

com.apple.driver.AppleIntelFramebufferCapri 10.0.6

com.apple.driver.AppleMCCSControl 1.2.12

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8

com.apple.driver.AppleMuxControl 3.10.24

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 327.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 36

com.apple.driver.AppleUSBHub 705.4.2

com.apple.iokit.SCSITaskUserClient 3.7.5

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleSDXC 1.6.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 272.18.1

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOSerialFamily 11

com.apple.nvidia.driver.NVDAGK100Hal 10.0.4

com.apple.nvidia.driver.NVDAResman 10.0.4

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleHDAController 272.18.1

com.apple.iokit.IOHDAFamily 272.18.1

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.iokit.IOSurface 97.4

com.apple.iokit.IOAcceleratorFamily2 156.16

com.apple.AppleGraphicsDeviceControl 3.10.24

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8

com.apple.iokit.IOBluetoothFamily 4.3.5f8

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.10.24

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471.30.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.7

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 397

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

com.apple.kec.Libm 1

Model: MacBookPro9,1, BootROM MBP91.00D3.B0B, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.1f175

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5358384758334D314131363030433130

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5358384758334D314131363030433130

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.5f8 15969, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Network Service: Parallels Shared #0, Ethernet, vnic0

Network Service: Parallels Host-Only #1, Ethernet, vnic1

Serial ATA Device: Samsung SSD 840 EVO 1TB, 1 TB

Serial ATA Device: MATSHITADVD-R UJ-8A8

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: IR Receiver

USB Device: Apple Internal Keyboard / Trackpad

Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

I don't understand what all this means and am not even sure what to Google to find a solution. Is the hard drive or memory bad? I just don't know. I've gone an Apple Care plan until the Fall so I can take it in, but I want to have an idea of what is wrong with it first so they can really focus in on the issue.

Thanks.

MacBook Pro, OS X Yosemite (10.10.4), 15" Mid 2012

Posted on Jul 7, 2015 6:53 PM

Reply

Answer 1

Jul 7, 2015 7:00 PM in response to swillia9

com.eset.kext.esets_kac 600.01.40f01

com.eset.kext.esets_pfw 600.01.40f01

com.nvidia.CUDA 1.1.0

net.telestream.driver.TelestreamAudio 1.1.1

com.LivestreamProcaster.driver.ProcasterAudioRedirector 2.0.0

com.jft.driver.PdaNetDrv 1.0.64

com.oxsemi.driver.OxsemiDeviceType00 1.28.13

Kernel panics are usually caused by outdated software/drivers.

Visit the websites where you downloaded everything above and search for uninstall instructions.

Reply

Answer 2

Linc Davis

Level 10

209,541 points

Jul 7, 2015 7:27 PM in response to swillia9

Most likely, the panics are caused by one or more of the third-party system modifications you installed. Start by removing "ESET," which is the only one that's completely useless.

Any third-party software that doesn't install from the App Store or by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

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