Cannot Load College WiFi Login Popup

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Level 1

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Cannot Load College WiFi Login Popup

I'm staying temporarily at UGA and when I try to connect my Mac to their guest internet it normally shows a popup login page; however, on my laptop I get an error saying a problem has occured that the webpage cannot be displayed. I tried launching it on a browser and I got an error saying DNS_PROBE_FINISHED_NXDOMAIN (using Chrome) or that the webpage cannot be loaded (using other browsers). It works on my cellphone and my friend's computer, however not on my Mac. I am using a MacBook Air on OSX Version 10.9.5. Thanks for the help in advance!

OS X Mavericks (10.9.5)

Posted on Jul 7, 2015 7:43 PM

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Answer 1

Linc Davis

Level 10

209,547 points

Jul 7, 2015 8:46 PM in response to Elhak

From the menu bar, select

 ▹ System Preferences... ▹ Network ▹ Advanced... ▹ DNS

Under DNS Servers you should have one or more numerical addresses, such as “192.168.1.1” or “10.0.0.1”. What are those addresses?

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Answer 2

Elhak Author

Level 1

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Jul 8, 2015 7:40 PM in response to Linc Davis

128.192.1.19 . I cleared it earlier but it didn't change the situation

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Answer 3

Linc Davis

Level 10

209,547 points

Jul 8, 2015 9:02 PM in response to Elhak

Start up in Recovery mode. In the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. While in Recovery, you'll have no access to your saved bookmarks or passwords, so make a note of those before you begin, if they're needed for the test.

Test. After testing, restart as usual and post the results.

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