iPad Air 1st gen,ios 8.4 update failure, stuck in recovery mode, device not recognized by itunes

Question

iPad Air 1st gen,ios 8.4 update failure, stuck in recovery mode, device not recognized by itunes

I was updating the ios to 8.4 on my iPad Air 1st Gen today. I downloaded the update through itunes, but the install failed. my iPad is now stuck in recovery mode, and not recognized by itunes. I have tried the usual hard reset to factory install on the ipad and it just goes back to the recovery mode screen asking me to connect to itunes. So I connect it again and try to recover through itunes, but it still does not recognize my ipad. I shut everything down and tried again with the same result. I uninstalled all apple software and then rebooted my PC and installed Itunes again from the website. Rebooted again. Then tried to recover through the new installation of itunes. Yet I am still not recovered. I am still stuck in recovery mode with the device not recognized by itunes.

it makes a great paperweight but that is not what I bought it for. Please advise on a solution.

iPad Air, iOS 8.4, Windows 8.1 64 bit PC

Posted on Jul 7, 2015 10:14 PM

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Answer 1

Jul 7, 2015 11:01 PM in response to randallfromlazo

Here is the steps which you follow if your iPad doesn't start and stay in recovery mode you can follow these steps

Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.

You can also refer following thread

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Answer 2

Jul 8, 2015 2:15 AM in response to reckonankit

Hi

Just a correction its is Not the home button needs holding down when restoring on pc

It is the Power button needs holding down.

Cheers

Brian.

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