Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 6 keeps turning off after update

My iphone 6 keeps turning off after the 8.4 update. What can I do to correct this. Apple keeps screwing up my phone!

iPhone 6, iOS 8.4

Posted on Jul 7, 2015 10:25 PM

Reply
1 reply

Jul 8, 2015 12:01 AM in response to Ramosr

If you updated the phone using Wi-Fi, try again, this time using the computer and iTunes. If your phone does not start up after updating the software, there has been a problem with the downloaded data.

Using iTunes on your computer to set it back to factory settings will make sure that the whole software package is being downloaded, and not only the parts that changed from 8.3 to 8.4.

Follow the steps in this article and use the latest backup to restore after that: Use iTunes to restore your iOS device to factory settings - Apple Support

iphone 6 keeps turning off after update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.