Taptic feedback on Apple Watch fails and instead produces a high pitched, static sounding noise

Model:Apple Watch Sport 42mm Space Gray Aluminum with watchOS 1.0.1

Date of purchase: June 9, 2015 (Online Store, Sydney, Australia)

Date problem occurred: July 1, 2015

Issue:

  • on all instances when taptic feedback should be produced by the Watch's Taptic Engine, it fails completely (not just too low)
  • instead it produces a high pitched, static sounding noise
  • issue persists across apps and use cases involving taptic feedback (Siri, alarm clock, phone call, notifications, etc.)
  • never been dropped or interacted with water

Troubleshooting steps I've already tried:

  • unpair and repair
  • reset by erase all contents and settings
  • reset sync data
  • repair with two different iPhones
  • restore Apple Watch from a backup
  • set up Apple Watch as a new device


I took it back to Apple Store Sydney. Two employees at the Genius Bar said this is their first time seeing a problem like this. They took my Apple Watch case and promised to replace it within three weeks since this model is not in stock. I wonder if anyone here is facing the same problem too?

Apple Watch, watchOS 1.0.1, null

Posted on Jul 8, 2015 6:12 AM

Reply
7 replies

Feb 16, 2017 4:06 PM in response to Ekkapong T

Thank you for posting. I do swim with my iWatch 2 so when I started getting this noise yesterday I thought for sure it was water damage. I went right to the Apple store and no one I spoke with had an answer or was familiar with the sound. They did offer me an appointment an hour later at the Genius Bar which I declined. Restarting my iWatch did the trick. The horrible loud static sound is gone. Hallelujah. And I also don't have to fear that the sound is related to swimming.

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Taptic feedback on Apple Watch fails and instead produces a high pitched, static sounding noise

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