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Q: Taptic feedback on Apple Watch fails and instead produces a high pitched, static sounding noise
Model: Apple Watch Sport 42mm Space Gray Aluminum with watchOS 1.0.1
Date of purchase: June 9, 2015 (Online Store, Sydney, Australia)
Date problem occurred: July 1, 2015
Issue:
- on all instances when taptic feedback should be produced by the Watch's Taptic Engine, it fails completely (not just too low)
- instead it produces a high pitched, static sounding noise
- issue persists across apps and use cases involving taptic feedback (Siri, alarm clock, phone call, notifications, etc.)
- never been dropped or interacted with water
Troubleshooting steps I've already tried:
- unpair and repair
- reset by erase all contents and settings
- reset sync data
- repair with two different iPhones
- restore Apple Watch from a backup
- set up Apple Watch as a new device
I took it back to Apple Store Sydney. Two employees at the Genius Bar said this is their first time seeing a problem like this. They took my Apple Watch case and promised to replace it within three weeks since this model is not in stock. I wonder if anyone here is facing the same problem too?
Apple Watch, watchOS 1.0.1, null
Posted on Jul 8, 2015 6:18 AM