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Safari won't open pdf

Hey guys

everytime I try to open a pdf file off safarI it won't load or show anything. Like It only shows a grey, empty file. I try and press the "open in.." And "open in IBooks" but still doesn't work.User uploaded file

iPhone 5s, iOS 8.4

Posted on Jul 8, 2015 7:31 AM

Reply
6 replies

Jul 10, 2015 7:28 AM in response to Drewsaurus

Greetings Drewsaurus,


Welcome to the Apple Support Communities!


I understand that you are unable to open PDFs from Safari on your iPhone. To begin troubleshooting, there are two steps that I would suggest working through.


First, I would suggest completely quitting Safari by using the instructions in the attached article below.


Force an app to close in iOS - Apple Support


Next, restart your iPhone. The instructions for restarting can be found in the next attached article.


Restart your iPhone, iPad, or iPod touch - Apple Support


Once Safari has been quit and your iPhone has been restarted, please open Safari fresh and test opening a PDF in iBooks.


Cheers

Safari won't open pdf

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