Hello
Lately my iMac has been 'crashing'. It locks up then the screen turns a weird orange. I have to manually turn off the computer, wait about a minute then re-boot. Everything comes back fine including opening the windows that I was in before the crash.
It's only happening once or twice a month if that often. Anyone got any ideas what's wrong or going wrong?
Thanks
Allen
You could be experiencing the beginning of a hardware failure. If you could, please post an EtreCheck report of your computer, then we can see how it is configured and also look for any obvious issues. You can get EtreCheck and learn about it by clicking http://www.etresoft.com/etrecheck
You also may need to run an Apple Hardware Test, this application resides on disc 2 of the original DVDs that shipped with your computer. If you no longer have those then you have a couple of options, first is to contact AppleCare and for a nominal fee purchase replacements. Option 2 is to take the machine to an Apple Authorized Service Provider who can professionally diagnose the computer.
You could be experiencing the beginning of a hardware failure. If you could, please post an EtreCheck report of your computer, then we can see how it is configured and also look for any obvious issues. You can get EtreCheck and learn about it by clicking http://www.etresoft.com/etrecheck
You also may need to run an Apple Hardware Test, this application resides on disc 2 of the original DVDs that shipped with your computer. If you no longer have those then you have a couple of options, first is to contact AppleCare and for a nominal fee purchase replacements. Option 2 is to take the machine to an Apple Authorized Service Provider who can professionally diagnose the computer.
Hello rkaufmann87
Thanks. Here's the result of the etrecheck.
Allen
EtreCheck version: 2.2 (132)
Report generated 7/9/15, 10:35 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (24-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.8 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 19:54:6
Disk Information: ℹ️
Hitachi HDP725032GLA380 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.21 GB (181.43 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple, Inc Apple Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Firewire Information: ℹ️
LaCie d2 quadra (button) 800mbit - 800mbit max
disk1s1 (disk1s1) <not mounted> : 32 KB
disk1s2 (disk1s2) <not mounted> : 66 KB
disk1s3 (disk1s3) <not mounted> : 66 KB
disk1s4 (disk1s4) <not mounted> : 115 KB
LaCie_D2_500 (disk1s6) /Volumes/LaCie_D2_500 : 500.11 GB (203.47 GB free)
LaCie Rugged FW/USB 400mbit - 800mbit max
LaCie 500 Time-Machine (disk2s1) /Volumes/LaCie 500 Time-Machine : 500.11 GB (120.99 GB free)
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.Perfect.Driver.SystemAudioRecorder (1.0.0 - SDK 10.9) [Click for support]
/System/Library/Extensions
[not loaded] com.3dconnexion.driver (1.4.0) [Click for support]
[not loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.7) [Click for support]
[loaded] com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.28 - SDK 10.6) [Click for support]
[loaded] com.eltima.ElmediaPlayer.kext (1.0) [Click for support]
[not loaded] com.sony.driver.prs (1.0.1d1) [Click for support]
[not loaded] com.sony.driver.prs2 (1.0.3d1) [Click for support]
[loaded] com.techsmith.TACC (1.0.2 - SDK 10.7) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.28 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.28 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.28 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.28 - SDK 10.6) [Click for support]
/Volumes/LaCie_D2_500/Toast 9 Titanium/Toast Titanium.app
[not loaded] com.elgato.driver.Pluto2 (1.1) [Click for support]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
[not loaded] com.roxio.TDIXController (1.7) [Click for support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[not loaded] com.sony.ReaderDesktop.RunReaderDesktop.plist [Click for support]
[not loaded] com.sony.ReaderLibrary.RunReaderLibrary.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist [Click for support]
[running] com.eltima.ElmediaPlayer.daemon.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.rogueamoeba.instanton-agent.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.aviator.agent.plist [Click for support]
[loaded] com.jdibackup.JustCloud.autostart.plist [Click for support]
[loaded] com.jdibackup.JustCloud.backupstart.plist [Click for support]
[loaded] com.jdibackup.JustCloud.notify.plist [Click for support]
[loaded] com.nchsoftware.moneyline.schedule.LikeSurvey.plist [Click for support]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
[failed] ws.agile.1PasswordAgent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Dropbox Application (/Applications/Dropbox.app)
readerAppHelper Application Hidden (/Applications/Reader.app/Contents/Resources/readerAppHelper.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
KiesAgent Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.3.5.6 - SDK 10.7 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.14 [Click for support]
FlashPlayer-10.6: Version: 18.0.0.203 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
Flash Player: Version: 18.0.0.203 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 10.1.14 [Click for support]
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Click for support]
EPPEX Plugin: Version: 10.0 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 45 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
Picasa: Version: 1.0 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
1Password
Adblock Plus
Disconnect
WOT
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3
WireTapAnywhere: Version: 1.0.6 [Click for support]
3rd Party Preference Panes: ℹ️
3Dconnexion [Click for support]
BrowserPlus [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
Perian [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 319.21 GB Disk used: 137.78 GB
Destinations:
LaCie 500 Rugged [Local]
Total size: 500.11 GB
Total number of backups: 101
Oldest backup: 2014-04-24 01:56:21 +0000
Last backup: 2015-07-09 14:53:28 +0000
Size of backup disk: Adequate
Backup size 500.11 GB > (Disk used 137.78 GB X 3)
Top Processes by CPU: ℹ️
3% pkd
2% taskgated
2% WindowServer
2% JustCloud
1% Dropbox
Top Processes by Memory: ℹ️
498 MB kernel_task
94 MB mdworker(6)
90 MB mds_stores
66 MB JustCloud
66 MB Finder
Virtual Memory Information: ℹ️
1.00 GB Free RAM
3.00 GB Used RAM
15 MB Swap Used
Diagnostics Information: ℹ️
Jul 8, 2015, 02:38:09 PM Self test - passed
The only obvious thing I see is the computer is using some swap RAM which means the computer likely does not have enough. I don' t think this would have any graphical effect though. 4GB of RAM is not a lot by today's standards to run Yosemite but I have a tough time recommending putting money into a almost 8 year old computer.
At this point I'd recommend running Apple Hardware Test in extended mode 2-3 times back to back. The reason for running multiple times is AHT does not always catch errors after the first or second pass, however when it does they are correct. If you find errors then you may want to consider getting a new machine. If no errors appear then I'd suggest taking the computer to an AASP who can professionally diagnose it with more sophisticated tools not available to the public.
Hi All
Thanks much for all your help. I went to the Apple Store the other day and had a nice talk with the rep. I showed him the pictures as well.
His suggestion was same as all of yours, dump this 2008 iMac and get a new one. I plan to do that.
However! There may be some problems and I'd like to know how to solve them. I'll use Pages and Numbers apps for example. Apparently I have 2 versions of each on my computer. Numbers 2.3 and 3.5.3; Pages 4.3 and 5.5.3.
This has caused me many problems in that documents created with one version won't open in another version. I posted about this before and was told to just click on the document and it would open the proper app. Before I would open the App first.
Now this new iMac will have everything new. My old one is so obsolete. How can I make sure all my documents will open on the new iMac?
Thanks
Allen
My 2008 iMac crashes with weird colors on the screen
