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BiggityBig

Q: Yosemite Installation Will Not Accept My Keychain Password

I have installed Yosemite as an upgrade to my laptop operating system.  After installation, immediately upon launch, my computer asks me for access to my keychain and requires I put in my password.  I try putting my computer login password to approve access but it is not accepted. I know that it is the correct password in that I use it to log into my computer everyday prior to the upgrade.  I am unable to continue to log into my desktop without having provided this information.  There appears to be too many requests for the keychain to simply dismiss them all and proceed to a desktop, where I would imagine I would go to the settings and correct the problem.  At this point there is nothing I can do to use my computer.  Does anyone know what the issue might be and how I can get around it.  i have already tried booting into safe mode, but find the same issue.


Thanks

MacBook Pro (15-inch Mid 2010), OS X Yosemite (10.10.4)

Posted on Jul 8, 2015 9:57 AM

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Q: Yosemite Installation Will Not Accept My Keychain Password

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  • by Eric Root,

    Eric Root Eric Root Jul 8, 2015 12:00 PM in response to BiggityBig
    Level 9 (70,224 points)
    iTunes
    Jul 8, 2015 12:00 PM in response to BiggityBig

    Do you have FileVault enabled?

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Jul 8, 2015 12:07 PM in response to BiggityBig
    Level 9 (57,623 points)
    Jul 8, 2015 12:07 PM in response to BiggityBig

    Resetting Password

     

     

    1. Shut down comp & wait a few minutes.

    2. Turn on & at the same time hold down the “command” & “R” keys.

    3.  Next screen….. In the menu bar click on Utilities (NOT OS X UTILITIES)

    4.  In the drop down menu, click on Terminal.

    5.  In the terminal pop up small window:  Type exactly—> resetpassword  Hit return key.

    6.  Reset password window will pop up.  Follow the onscreen instructions to reset password.  Make sure you select the admin account to reset the password.

    7.  You can ignore the “keychain” pop up windows, which is what I did.  Does not affect anything.

    You can do the keychain stuff at your leisure.

    8.  Quit out of everything & restart your computer.

    9.  Enter your new reset password.

     

    Also, check out the following User Tip:  Reset the user password in OS X Lion, Mountain Lion, Mavericks and Yosemite

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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