proray1
Level 1 (0 points)

Q: Notes disappeared on iPhone 5S with IOS 8.4

All but one of my note disappeared today. It happened before in older IOS versions too. Years on notes just gone. Very sad! Does any one know how these notes can be retrieved. Thanks.

iPhone 5s, iOS 8.4

Posted on Jul 8, 2015 9:39 AM

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proray1

Q: Notes disappeared on iPhone 5S with IOS 8.4

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  • by joe_7399,

    joe_7399 joe_7399 Jul 10, 2015 9:46 AM in response to proray1
    Community Specialists
    Jul 10, 2015 9:46 AM in response to proray1

    Greetings proray1,

     

    Welcome to the Apple Support Communities!

     

    I understand that after a recent update, you noticed that your notes were missing from the Notes application. If your notes were being used with iCloud, I would suggest checking to see if they are still showing on iCloud.com as described in the attached article below. 

     

    iCloud: Notes overview

     

    Use iCloud Notes from a web browser

    To use iCloud Notes on iCloud.com, go to icloud.com/notes and sign in using your Apple ID (the one you use with iCloud). 

    If you’re using another iCloud app, you can switch to Notes by clicking the app’s name at the top of the iCloud.com window.

     

    If you do see your notes, navigate to Settings > iCloud > Notes and make sure the service is turned on. If you were taking notes using a different service such as Gmail or Microsoft Exchange in the Notes application, I would suggest checking your web accounts to see if the notes are still available. This information can be found in the next attached article. 

     

    Get help finding missing information in iCloud after restoring an iOS device - Apple Support

     

    Cheers