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Fingerprint sensor repair

Hello


I have an iPhone 5s 16GB which is out of warranty now. I am using iOS 8.4 on it.


My fingerprint sensor scratched or rather has a small crack at the base of the circular home button. The button works fine and has not lost responsiveness but the finger print does not work anymore.


I know that the crack is the reason why it won't work and I want to fix that issue by other fixing the home button. From what I have read online so far, it seems that I am doomed with this phone and it won't ever read finger prints again. However, my conversation with apple over their toll free number has them telling me to send in the phone for repairs and they will be able to fix that and my finger print scanner will work again. Is that true? Because my understanding is that each home button is uniquely paired with the phone and changing it won't ever get the finger print functionality back.


Please respond as to whether I should send in my phone for repairs to Apple.

iPhone 5s, iOS 8.4

Posted on Jul 8, 2015 1:35 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2017 4:17 AM

Dear sir my iPhone 5s touch I'd is not working what's problem it's shows touch I'd setup & try again give me as solution

13 replies

Jul 8, 2015 2:17 PM in response to IdrisSeabright

That is what Apple said, they will do a screen replacement and that would fix the issue.


But the reason why I am skeptical is that the screen is completely fine without a single crack on it. The home button has a crack. How would replacing the screen have any impact on the fingerprint sensing capabilities of the phone considering that the home button is a completely separate unit from the screen (please correct me if I'm wrong here).

Jul 8, 2015 2:46 PM in response to izhassan

izhassan wrote:



If a simple screen replacement works, then if I were to do it myself... would that work?

No. Apple doesn't sell parts so any screen would either be scavenged from another iPhone or be made by a third party and wouldn't be properly paired to the logic board. The Touch ID wouldn't work. Only Apple can do the screen repair and pair the TouchID sensor properly.

Fingerprint sensor repair

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