AshleeSwag

Q: I can't listen to purchased music without wifi

I have recently downloaded IOS 8.4, and ever since downloading IOS 8.3 I have not been able to listen to music without WiFi.  It either does not show up or it says this when I press play "You need a wifi connection to listen to songs".  This has been annoying since I bought the music to listen to it offline!  I would not have bought it otherwise since things like YouTube exist.  Is this an issue and if so, could you maybe say anyway of fixing it?  I know it hasn't been like this forever, because I used to listen to music using the SAME device on IOS 8.1 on the bus.  Is this a new thing in the update?

iPad Mini, iOS 8.4

Posted on Jul 8, 2015 8:35 PM

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Q: I can't listen to purchased music without wifi

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  • by Fofer,

    Fofer Fofer Jul 9, 2015 1:23 AM in response to AshleeSwag
    Level 1 (144 points)
    Jul 9, 2015 1:23 AM in response to AshleeSwag

    This is the forum for "Apple Music on Mac" threads.    You want "Apple Music on iOS" instead.

  • by Izunaa,Apple recommended

    Izunaa Izunaa Jul 19, 2015 7:06 PM in response to AshleeSwag
    Level 1 (12 points)
    Jul 19, 2015 7:06 PM in response to AshleeSwag

    In every song or playlist on Apple Music there is a three dot symbol which give you options like "Play next" or "Add to playlist" etc. There is one option that says "Make available offline". Just press that for every song, or you can also do an entire playlist's worth too and it will download the songs so you can listen to it without wifi.

  • by DreamPoisonSophie,

    DreamPoisonSophie DreamPoisonSophie Jul 20, 2015 3:19 AM in response to Izunaa
    Level 1 (0 points)
    Jul 20, 2015 3:19 AM in response to Izunaa

    This actually did help me. I did a first try by downloading a song and then turning of wi-fi and it did work Thank you so much!

  • by asn1983,

    asn1983 asn1983 Aug 27, 2015 12:58 PM in response to AshleeSwag
    Level 1 (0 points)
    Aug 27, 2015 12:58 PM in response to AshleeSwag

    Hi,

     

    Here is the solution. Store your music in local drive and then disconnect from Wifi (both computer and you iPhone). connect your phone with computer and click on "Music", uncheck  "sync music " and remove all your songs from iPhone. Once done then "sync Music" again.

     

    /AJ

  • by jellymartini,

    jellymartini jellymartini Nov 12, 2015 7:41 AM in response to asn1983
    Level 1 (0 points)
    Nov 12, 2015 7:41 AM in response to asn1983

    Thank you so much, this did the trick!!

  • by kharly85,Helpful

    kharly85 kharly85 Jan 14, 2016 4:01 AM in response to AshleeSwag
    Level 1 (9 points)
    Jan 14, 2016 4:01 AM in response to AshleeSwag

    I am unable to listen to my purchased music without wifi as well. When I I tapped on the three dot icon, there was no "make available offline" choice... only "Play Next, Add to Up Next, Add to a Playlist, Delete and Cancel"... this is inordinately FRUSTRATING as I never had this problem on ANY of my devices before purchasing this iPhone 6. Please rectify this dilemma because I have invested a great amount in purchases from iTunes! Thank you, Karen

  • by Silverlis,Helpful

    Silverlis Silverlis Jan 26, 2016 3:06 PM in response to kharly85
    Level 1 (5 points)
    Jan 26, 2016 3:06 PM in response to kharly85

    Yo,

     

    I had the same problem and I've found a solution. Make sure that you're connected to Wi-Fi (just for this part) on the device that you want your music on, and press the three-dot symbol. When the options such as "Play Next", "Add to Up Next" etc appear look above them and there should be some other options in red symbols. One of them will be the download from cloud option (it looks like a cloud with a downwards facing arrow coming from it). Press that and you'll start downloading the song onto your device. Once that's completed you won't need Wi-Fi to listen to it.

     

    This is how I've managed to get my music on my iPod touch (using my phone as a personal hotspot) and listen to it without Wi-Fi.

     

    You'll be able to tell that you can listen to a song without Wi-Fi by looking next to the three dot symbol, and there should be a wee picture of an iPhone/iPod with a tick on it. This means that the song's on your device and that you won't be streaming it when you're connected to Wi-Fi.

     

    If you've got a huge library of music that's not showing or whatever, then this might get pretty tedious and you should have a crack at asn1983's solution; I don't see why that wouldn't work.

     

    Hope this helps.

  • by insamsworld,

    insamsworld insamsworld Feb 4, 2016 6:51 PM in response to AshleeSwag
    Level 1 (0 points)
    Feb 4, 2016 6:51 PM in response to AshleeSwag

    SO I start trying this idea of hitting the 3 dots and download music offline. Now that's a joke. I don't have enough lifetime to download each and every song or album. Was that suppose to be a joke?

  • by kharly85,

    kharly85 kharly85 Feb 4, 2016 10:08 PM in response to Silverlis
    Level 1 (9 points)
    Feb 4, 2016 10:08 PM in response to Silverlis

    SIlverlis,

     

    Thank you so much for your response and help. My problem... besides the annoyance of the time involved was the amount of wifi usage it was going to take to transfer it to my phone... even though I have purchased almost all my music with my phone. I just went to my sister's and used her unlimited wifi. I do not, however, understand why music is not automatically installed on my iPhone or iPad like it used to be before purchasing this iPhone 6. The problem may not even have to do with my phone, but perhaps an update? The same thing occurred with films I have purchased! It is kind of maddening, and I believe Apple should provide an explanation, AND more importantly, RECTIFY the situation, so future purchases do not fall prey to the same problem. I do not use a computer any longer, so the suggestion from above would not work for me.

     

    Smiles,

    Karen

  • by crazzycat_5,

    crazzycat_5 crazzycat_5 Feb 7, 2016 2:39 PM in response to AshleeSwag
    Level 1 (0 points)
    Feb 7, 2016 2:39 PM in response to AshleeSwag

    Can someone please help me then? how come Apple hasnt come out with an explanation helping people this is so frustrating! How come my phone doesn't even give me the option to make available off line???? Not that I want to go through my hundreds of songs one by one anyways. I'm so angry what was the point of this! What should I try?

  • by Benjamminman ,

    Benjamminman Benjamminman Feb 9, 2016 6:52 PM in response to crazzycat_5
    Level 1 (0 points)
    Feb 9, 2016 6:52 PM in response to crazzycat_5

    I Found this thread after a Google search because I was having the same problem. I think it started after updating to iOS 9.

    After looking for the 3 dot thing I found you can click on the playlist "Purchased" and then the little cloud icon and redownload all my purchased music. It is like 380 songs between my wife and I so I'm pretty annoyed. it has been running for a long while and still not half way done. And that is on FIOS high speed.

     

    What is going on Apple?  I work in a county with no cell service and listen to my music during my hour each way commute. This better not happen again.

  • by DREWAJW,Apple recommended

    DREWAJW DREWAJW Feb 14, 2016 10:37 PM in response to crazzycat_5
    Level 1 (12 points)
    Feb 14, 2016 10:37 PM in response to crazzycat_5

    Hi!  I have found a solution! 

    FIrst, connect to wifi, and go into your iTunes app.  On the bottom of the screen you will see 3 dots for "more".  You will see a list of Music, TV Shows etc.  Select Music, then select purchased.  You will see all your music appear.  On the top of the list you can select "Recent Purchases".  Once you select that it will take you to the list of all the music you have purchases either on or off your phone.  At the top right corner, select "Download All".  Immediately your phone will start downloading each track to your phone.  This will take a while so do its when you have a lot of time to kill while connected to wifi.  This will enable your phone to download all your tracks at once without having to do it manually, one by one.  Hope this helps, it worked for me after I got my new phone and transferred everything on my iCloud from my old phone.  None of my music would play unless connected to wifi, so I did this!

  • by Jenneane,

    Jenneane Jenneane Feb 18, 2016 8:16 AM in response to DREWAJW
    Level 1 (0 points)
    Feb 18, 2016 8:16 AM in response to DREWAJW

    Worked like a charm! Depending on how much music you have it may take a while. I had about 300 songs with this problem.  Now I can play all songs without being connected to wifi.  Thanks DREWAJW, you saved the day

  • by commute1042,

    commute1042 commute1042 Mar 11, 2016 10:08 AM in response to DREWAJW
    Level 1 (0 points)
    Mar 11, 2016 10:08 AM in response to DREWAJW

    Thanks for the easy step by step instructions, it worked! 

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